Retail Keyholder — Guest Experience & Store Ops

GameStop; Towson (MD); On-site; USD 22,730 - 26,518; Full time

Benefits offered by this job

Paid time off

Dental and vision insurance

401(k) participation

Incentive programs

Job summary

GameStop in Towson, Maryland, is seeking a Retail Keyholder to join their store team. The Retail Keyholder provides exceptional guest service, assists in store management, and ensures a welcoming environment for customers. You will be responsible for processing purchases, promoting loyalty programs, and maintaining store operations.

The ideal candidate should have a high school diploma, be at least 18 years old, and ideally have prior retail sales or guest service experience. GameStop offers competitive pay along with generous benefits including health insurance and 401(k) eligibility.

Qualifications

• At least 18 years old.
• Proof of identity and eligibility to work in the United States.
• Preferred: 1+ year of retail sales, guest service, and/or management experience.
• Preferred: Video game knowledge.

Responsibilities

• Provide best-in-class guest service and assist guests in meeting their video-gaming needs.
• Maintain a clean, organized store and ensure fixtures are in proper working order.
• Process guest purchases and returns accurately via the POS system.
• Safeguard company assets through effective inventory control and make bank deposits as required.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math and alphabetizing skills

Problem-solving and judgment abilities

Education

High school diploma or equivalent

Job description

GameStop in Towson, Maryland, is seeking a Retail Keyholder to join their store team. The Retail Keyholder provides exceptional guest service, assists in store management, and ensures a welcoming environment for customers. You will be responsible for processing purchases, promoting loyalty programs, and maintaining store operations.

The ideal candidate should have a high school diploma, be at least 18 years old, and ideally have prior retail sales or guest service experience. GameStop offers competitive pay along with generous benefits including health insurance and 401(k) eligibility.