Store Guardian & Loss Prevention Pro

Ross Stores, Inc.; Show Low (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Ross Stores, Inc. in Show Low, AZ is seeking a Loss Prevention Specialist to protect guests and assets while delivering friendly service. The role involves maintaining a safe store environment, recognizing theft indicators, and partnering with store leadership on Loss Prevention initiatives.

The ideal candidate has strong communication, customer service, and conflict resolution skills, with high school education and preferably an AA degree, and experience in retail or security.

Qualifications

• High School education or equivalent required, AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.

Responsibilities

• Maintains a safe and secure environment for Associates and Customers.
• Provides visible presence at store entrances/exits and on the sales floor.
• Monitors for potential safety issues and theft indicators.
• Partners with Store Leadership to ensure compliance with Loss Prevention directives.
• Assists in educating Associates on shortage reduction initiatives.

Skills

Strong communication skills

Customer service

Conflict resolution

Relationship building

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. in Show Low, AZ is seeking a Loss Prevention Specialist to protect guests and assets while delivering friendly service. The role involves maintaining a safe store environment, recognizing theft indicators, and partnering with store leadership on Loss Prevention initiatives.

The ideal candidate has strong communication, customer service, and conflict resolution skills, with high school education and preferably an AA degree, and experience in retail or security.