Store GM: Lead Teams, Elevate Guest Experience

Global Partners LP; Maine; Sur place; USD 45 000 - 82 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Health & Wellness

401k with company match

Tuition reimbursement

Professional development

Résumé du poste

Global Partners LP is seeking a General Manager to lead store operations, inspire the team, and deliver a best-in-class Guest experience while upholding the Global brand promise.

You will manage all aspects of business performance—sales growth, profitability, staffing, training, compliance, and community engagement—through hands-on leadership and a culture of hospitality and operational excellence.

Qualifications

• ServSafe certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.
• Tech-savvy and proficient with POS systems, reporting tools, and standard office software.
• Flexible availability, including nights, weekends, and holidays as needed.

Responsabilités

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower management and associates to deliver exceptional Guest service and operational performance.
• Recruit, train, and retain high-performing team members who embody the brand's values.
• Provide clear communication, direction, and feedback through regular coaching and team meetings.
• Foster a safe, positive, and inclusive workplace where every team member feels valued.
• Guest Experience & Community Engagement: Ensure every Guest receives an outstanding experience characterized by warmth and attentiveness.
• Operational & Financial Management: Oversee store operations, manage labor, inventory, and costs, and analyze performance metrics.
• Food Service & Merchandising: Oversee all food service aspects, collaboration with culinary/merchandising to optimize product mix.
• Safety, Compliance & Facility Management: Enforce health, sanitation, OSHA guidelines and conduct safety inspections.
• Develop action plans to achieve revenue, margin, and profitability goals.

Connaissances

Leadership

Communication

Team development

Data-driven decisions

POS systems

Food safety knowledge

Problem solving

Flexibility

Formation

High School Diploma or Equivalent

Outils

POS systems

Reporting tools

Microsoft Excel

Inventory software

Description du poste

Global Partners LP is seeking a General Manager to lead store operations, inspire the team, and deliver a best-in-class Guest experience while upholding the Global brand promise.

You will manage all aspects of business performance—sales growth, profitability, staffing, training, compliance, and community engagement—through hands-on leadership and a culture of hospitality and operational excellence.