Store GM: Lead Team, Grow Profits, Delight Guests

RaceTrac, Inc.; Naples (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Career growth opportunities

Training and development

401K

PTO

Medical, dental, vision

Job summary

RaceTrac is seeking a General Manager who will lead a high-energy team, oversee up to 45 employees, and drive profitability while delivering exceptional guest experiences in a fast-paced environment. You will recruit, train, and mentor staff, manage operations to meet sales and labor goals, ensure food safety and sanitation, and maintain a clean, well-staffed store.

With strong leadership and analytical skills, you will optimize staffing, control costs, and promote internal growth.

Qualifications

• 5+ years of retail, food service, or restaurant management experience (high-volume preferred).
• Strong leadership, coaching and team-building skills.
• Ability to analyze business metrics and make data-driven decisions.
• Proficiency in Microsoft Office Suite and financial reporting.
• Knowledge of labor laws and staffing best practices.
• High School Diploma or GED required; in progress or completed.

Responsibilities

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional.
• Recruit, train, and mentor team members, preparing them for growth opportunities.
• Provide continuous feedback, coaching, and performance management.
• Create a positive and engaging work environment where team members feel valued.
• Execute operational plans to meet sales, labor, and profitability goals.
• Analyze sales, margin, and labor reports to identify opportunities for improvement.
• Operationalize marketing strategies to boost food sales and promotions.
• Monitor inventory, cash handling, and store expenses to optimize financial results.
• Lead by example in upholding safety and sanitation standards.
• Conduct regular quality checks to ensure offerings meet expectations.
• Train and enforce compliance with food handling, safety regulations, and company policies.
• Ensure the store is clean, well-stocked, and visually appealing.
• Oversee scheduling and payroll execution to ensure proper staffing levels.

Skills

Leadership

Coaching

Team building

Data analysis

Financial reporting

Labor law knowledge

Tools

Microsoft Office

Job description

RaceTrac is seeking a General Manager who will lead a high-energy team, oversee up to 45 employees, and drive profitability while delivering exceptional guest experiences in a fast-paced environment. You will recruit, train, and mentor staff, manage operations to meet sales and labor goals, ensure food safety and sanitation, and maintain a clean, well-staffed store.

With strong leadership and analytical skills, you will optimize staffing, control costs, and promote internal growth.