Store GM: Lead Team, Drive Guest Experience

Bagel Brands; Rochester (MN); On-site; USD 28,681 - 54,787; Full time

Job summary

Caribou Coffee, located in Rochester, MN, seeks a General Manager to oversee store financial performance, team engagement, and guest experience. You will lead staffing, scheduling, coaching, and adherence to safety and quality standards while driving sales growth and operational excellence.

The role requires 1–2 years of frontline management in food/service, strong leadership, and the ability to manage budgets, inventories, and performance metrics in a fast-paced environment.

Qualifications

• Minimum of 1–2 years of restaurant, retail, or guest service management experience.
• Must be 18 years of age or older.
• Reliable transportation.
• Ability to work full-time (47 hours per week). Includes early mornings, evenings, weekends and holidays.
• Willingness to learn new systems and tools as introduced to support the business.

Responsibilities

• Lead a fully staffed, well-scheduled store and develop the team through engagement and growth.
• Provide ongoing coaching, feedback, and recognition to improve performance and morale.
• Drive sales, profitability, and operational excellence while managing inventory and costs.

Skills

Leadership

Communication

Team Building

Change Leadership

Feedback & Coaching

Conflict Resolution

Job description

Caribou Coffee, located in Rochester, MN, seeks a General Manager to oversee store financial performance, team engagement, and guest experience. You will lead staffing, scheduling, coaching, and adherence to safety and quality standards while driving sales growth and operational excellence.

The role requires 1–2 years of frontline management in food/service, strong leadership, and the ability to manage budgets, inventories, and performance metrics in a fast-paced environment.