Store General Manager: Lead Teams, Elevate Service

Hotel Equities; Columbia (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

Starbucks Sheraton Columbia Downtown Hotel, Columbia, SC, is seeking a General Manager to lead the store, drive exceptional customer experiences, and manage operations for sustained profitability.

You will coach a diverse team, ensure health and safety compliance, and implement corporate programs to optimize performance and guest satisfaction. Strong leadership and business acumen are essential for success in this role.

Qualifications

• Experience in retail or food service management leading teams.
• Budgeting, inventory control, and sales analysis experience.
• Strong communication and interpersonal skills to engage diverse teams.
• Able to work flexible hours including early mornings, evenings, weekends, and holidays.
• High school diploma or equivalent; higher education advantageous.

Responsibilities

• Lead, coach, and develop store partners to deliver customer service and meet goals.
• Manage daily store operations including inventory, cash handling, and scheduling.
• Drive sales and profitability by analyzing performance metrics and implementing strategies to meet or exceed targets.
• Maintain product quality, store cleanliness, and safety in line with Starbucks policies.
• Foster an inclusive environment aligning with Starbucks values.

Skills

Leadership

Communication

Inventory management

Sales analysis

Customer service

Budgeting

Retail management

Flexible schedule

Education

Bachelor's degree in Business Administration, Hospitality Management, or related field

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Starbucks Sheraton Columbia Downtown Hotel, Columbia, SC, is seeking a General Manager to lead the store, drive exceptional customer experiences, and manage operations for sustained profitability.

You will coach a diverse team, ensure health and safety compliance, and implement corporate programs to optimize performance and guest satisfaction. Strong leadership and business acumen are essential for success in this role.