Starbucks General Manager

Hotel Equities; Columbia (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

Starbucks Sheraton Columbia Downtown Hotel, Columbia, SC, is seeking a General Manager to lead the store, drive exceptional customer experiences, and manage operations for sustained profitability.

You will coach a diverse team, ensure health and safety compliance, and implement corporate programs to optimize performance and guest satisfaction. Strong leadership and business acumen are essential for success in this role.

Qualifications

• Experience in retail or food service management leading teams.
• Budgeting, inventory control, and sales analysis experience.
• Strong communication and interpersonal skills to engage diverse teams.
• Able to work flexible hours including early mornings, evenings, weekends, and holidays.
• High school diploma or equivalent; higher education advantageous.

Responsibilities

• Lead, coach, and develop store partners to deliver customer service and meet goals.
• Manage daily store operations including inventory, cash handling, and scheduling.
• Drive sales and profitability by analyzing performance metrics and implementing strategies to meet or exceed targets.
• Maintain product quality, store cleanliness, and safety in line with Starbucks policies.
• Foster an inclusive environment aligning with Starbucks values.

Skills

Leadership

Communication

Inventory management

Sales analysis

Customer service

Budgeting

Retail management

Flexible schedule

Education

Bachelor's degree in Business Administration, Hospitality Management, or related field

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Pay Range
USD $40,000.00 - USD $50,000.00 /Yr.

Job Description

About the Role:

As a Starbucks General Manager, you will be the driving force behind the successful operation of a Starbucks store, ensuring exceptional customer experiences and operational excellence. You will lead and inspire a diverse team, fostering a positive and inclusive work environment that aligns with Starbucks' values and culture. Your role will involve managing all aspects of store performance, including sales growth, inventory control, and adherence to quality standards. You will be responsible for implementing company initiatives, maintaining compliance with health and safety regulations, and optimizing store profitability. Ultimately, your leadership will directly impact customer satisfaction, employee engagement, and the overall success of the Starbucks of Sheraton Columbia Downtown Hotel in South Carolina.

Minimum Qualifications:

• Proven experience in retail or food service management with a track record of leading teams effectively.
• Strong understanding of business operations including budgeting, inventory control, and sales analysis.
• Excellent communication and interpersonal skills to engage and motivate a diverse team.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays as needed.
• High school diploma or equivalent; additional education or certifications in business or management are advantageous.

Preferred Qualifications:

• Previous experience managing a Starbucks store or similar quick-service restaurant environment.
• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Familiarity with Starbucks’ brand standards, products, and customer service philosophy.
• Experience with employee training and development programs.
• Proficiency in using point-of-sale systems and inventory management software.

Responsibilities:

• Lead, coach, and develop store partners to deliver outstanding customer service and achieve operational goals.
• Manage daily store operations including inventory management, cash handling, and scheduling to ensure efficiency and compliance.
• Drive sales and profitability by analyzing performance metrics and implementing strategies to meet or exceed targets.
• Maintain high standards of product quality, store cleanliness, and safety in accordance with Starbucks policies.
• Foster a welcoming and inclusive environment for both customers and partners, promoting Starbucks’ mission and values.

Compensation: $40,000 to $50,000 based on experience.

Skills:

The required and preferred skills are essential for daily success as a Starbucks General Manager. Leadership and communication skills enable you to effectively guide and inspire your team, ensuring a collaborative and motivated workforce. Operational skills such as inventory management and sales analysis help you maintain store efficiency and profitability. Customer service expertise ensures that every guest receives a welcoming and high-quality experience, reinforcing brand loyalty. Additionally, proficiency with technology and training methods supports smooth store operations and continuous partner development.