Store General Manager: Lead People, Service & Growth

Global Partners; Town of Catskill (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness: medical, dental,Vis

401k with match

Tuition reimbursement

Professional development

Job summary

Global Partners is seeking a General Manager in the Town of Catskill, NY area to lead all aspects of store operations, guest experience, and community engagement. You will oversee performance, staffing, compliance, and financials while promoting hospitality and brand standards.

You will build a high-performing team, drive sales growth, manage costs, and ensure food safety and quality across all offerings. The role requires flexibility for evenings/weekends and strong leadership presence.

Qualifications

• ServSafe certification or approved food safety certification within 90 days of employment.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.

Responsibilities

• Lead operations, staffing, training, compliance and community engagement.
• Inspire, develop, and empower management and associate teams to deliver exceptional guest service and performance.
• Recruit, train, and retain high-performing team members who embody the brand’s values.
• Oversee store operations, ensuring adherence to policies, standards, and safety requirements.
• Drive financial performance by managing labor, inventory, and operating costs.
• Analyze sales reports, expense summaries, and performance metrics to identify opportunities for improvement.
• Develop action plans to achieve revenue, margin, and profitability goals.

Skills

ServSafe Certification

Retail management

Team leadership

Financial acumen

Education

High School Diploma or Equivalent

Tools

POS systems

Reporting tools

Job description

Global Partners is seeking a General Manager in the Town of Catskill, NY area to lead all aspects of store operations, guest experience, and community engagement. You will oversee performance, staffing, compliance, and financials while promoting hospitality and brand standards.

You will build a high-performing team, drive sales growth, manage costs, and ensure food safety and quality across all offerings. The role requires flexibility for evenings/weekends and strong leadership presence.