Store General Manager: Lead Growth, People & Guest Experience

Wingstop; Mokena (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Wingstop is seeking a General Manager who will act as the CEO of the store, responsible for driving financial performance, building high-performing teams, and ensuring operational excellence. This role leads every aspect from guest experience to brand standards, with accountability for sales, profitability, and execution.

The GM will set leadership culture, develop future leaders, and execute strategic initiatives to fuel long-term growth while maintaining top-quality food safety and service in

Qualifications

• Leadership and team-building abilities.
• Strong understanding of restaurant operations and costs.
• Ability to drive guest satisfaction and brand standards.

Responsibilities

• Own total restaurant performance, including operations, profitability, and team execution.
• Lead all daily operations with full accountability for results.
• Ensure consistent execution of Quality, Service, and Cleanliness (QSC) standards.
• Forecast sales and build strategic schedules to maximize efficiency.
• Drive top-line sales and execute growth strategies.
• Recruit, hire, and retain a strong, engaged team.
• Build and manage schedules aligned with sales forecasts.
• Deliver consistent, high-quality guest experiences on every visit.
• Ensure full compliance with food safety, health, and sanitation standards.

Skills

Leadership

Operations management

Financial acumen

Guest experience

Job description

Wingstop is seeking a General Manager who will act as the CEO of the store, responsible for driving financial performance, building high-performing teams, and ensuring operational excellence. This role leads every aspect from guest experience to brand standards, with accountability for sales, profitability, and execution.

The GM will set leadership culture, develop future leaders, and execute strategic initiatives to fuel long-term growth while maintaining top-quality food safety and service in