Store General Manager: Lead Growth & Customer Experience

Gap; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Health/dental/vision insurance

Job summary

Gap is seeking a General Manager to lead a profitable store, drive customer-focused operations, and execute the brand vision at the Tampa location. You will oversee Customer Operations, Merchandising, Product Operations, and talent development to deliver best-in-class service.

Ideal candidates have 3–5 years of retail leadership, strong communication, and a proven ability to achieve results while managing a team and store budget.

Qualifications

• 3–5 years of retail leadership experience.
• Strong communication with customers and employees.

Responsibilities

• Analyze results and identify opportunities with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L.
• Build and coach a high-performing team.
• Lead SOPs and initiatives for consistency.

Skills

Retail leadership

Customer service

Forecasting & scheduling

Budget management

Coaching & development

Communication skills

Education

College degree preferred

Job description

Gap is seeking a General Manager to lead a profitable store, drive customer-focused operations, and execute the brand vision at the Tampa location. You will oversee Customer Operations, Merchandising, Product Operations, and talent development to deliver best-in-class service.

Ideal candidates have 3–5 years of retail leadership, strong communication, and a proven ability to achieve results while managing a team and store budget.