Store General Manager - Lead Growth & Customer Excellence

Leslie's; Florida; On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

401K with company match

Team member discounts

Rewards for top performers

Career advancement opportunities

Competitive compensation

Extensive paid training

Job summary

Leslie’s invites you to lead a high-performing store as General Manager, driving sales, profitability, and customer service. You will recruit, train, and develop team members, set clear expectations, and model excellence to create a positive, engaging work environment for both customers and staff.

The role emphasizes strong leadership, operating procedures, and adherence to company programs while delivering superior customer experiences and sustainable growth.

Qualifications

• Completion of GMIT and Talent Platform training.
• Ability to achieve placement in the succession program.
• Excellent communication skills, and proficiency with computers.

Responsibilities

• Hire only “A" players this year to support objectives.
• Meet or exceed sales budget.
• Meet or exceed EBITDA/SOC goal.
• Meet or exceed labor rate goal.
• Achieve shrink percent of .4% or better.
• Meet or Exceed gross margin budget for the fiscal year.
• Meet or exceed APC goal.
• Drive customer count increase over last year.
• Meet or exceed Mystery Shop goal of 95%.

Skills

Hire A Players

Efficiency

Organization & Planning

Industry knowledge

Customer service mindset

Proactivity

Develop people

Honesty/integrity

Creativity/innovation

Positive attitude

Work ethic

Communication

Teamwork

Flexibility/adaptability

Education

GMIT and Talent Platform training

Job description

Leslie’s invites you to lead a high-performing store as General Manager, driving sales, profitability, and customer service. You will recruit, train, and develop team members, set clear expectations, and model excellence to create a positive, engaging work environment for both customers and staff.

The role emphasizes strong leadership, operating procedures, and adherence to company programs while delivering superior customer experiences and sustainable growth.