Store General Manager: Growth & Team Leadership

SmartRecruiters, Inc.; Belleville (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a dynamic General Manager to lead our 4000 West Main St location in Belleville, IL. You will oversee all operations, ensuring exceptional customer service and driving business growth.

Responsibilities include leading the team, managing staffing and inventory, implementing policies, and collaborating with upper management on new initiatives. Bachelor's degree in Business Administration is preferred, with flexibility to work evenings/weekends.

Qualifications

• Experience in a management role within food service or retail.
• Strong leadership and team-motivation capabilities.
• Excellent verbal and written communication.
• Proven problem-solving and decision-making abilities.
• Attention to financials: budgeting, cost control, and profitability.
• Customer-focused mindset delivering outstanding service.

Responsibilities

• Provide strong leadership and direction to all team members.
• Manage daily operations including staffing, inventory, and cash handling.
• Enforce food safety regulations and quality standards.
• Develop strategies to increase sales, profitability, and market share.
• Monitor financial performance and make data-driven decisions.
• Deliver exceptional customer service and set high standards.
• Recruit, train, and develop team members for a high-performing workforce.
• Collaborate with upper management on goals and initiatives.
• Address customer and employee concerns promptly and professionally.
• Maintain a clean, organized, and safe work environment.

Skills

Leadership

Staffing

Customer service

Communication

Problem solving

Financial management

Cost control

Food service operations

Software proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

POS systems

Inventory software

Business management software

Job description

SmartRecruiters, Inc. is seeking a dynamic General Manager to lead our 4000 West Main St location in Belleville, IL. You will oversee all operations, ensuring exceptional customer service and driving business growth.

Responsibilities include leading the team, managing staffing and inventory, implementing policies, and collaborating with upper management on new initiatives. Bachelor's degree in Business Administration is preferred, with flexibility to work evenings/weekends.