General Manager (02930) - 4000 West Main St

SmartRecruiters, Inc.; Belleville (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a dynamic General Manager to lead our 4000 West Main St location in Belleville, IL. You will oversee all operations, ensuring exceptional customer service and driving business growth.

Responsibilities include leading the team, managing staffing and inventory, implementing policies, and collaborating with upper management on new initiatives. Bachelor's degree in Business Administration is preferred, with flexibility to work evenings/weekends.

Qualifications

• Experience in a management role within food service or retail.
• Strong leadership and team-motivation capabilities.
• Excellent verbal and written communication.
• Proven problem-solving and decision-making abilities.
• Attention to financials: budgeting, cost control, and profitability.
• Customer-focused mindset delivering outstanding service.

Responsibilities

• Provide strong leadership and direction to all team members.
• Manage daily operations including staffing, inventory, and cash handling.
• Enforce food safety regulations and quality standards.
• Develop strategies to increase sales, profitability, and market share.
• Monitor financial performance and make data-driven decisions.
• Deliver exceptional customer service and set high standards.
• Recruit, train, and develop team members for a high-performing workforce.
• Collaborate with upper management on goals and initiatives.
• Address customer and employee concerns promptly and professionally.
• Maintain a clean, organized, and safe work environment.

Skills

Leadership

Staffing

Customer service

Communication

Problem solving

Financial management

Cost control

Food service operations

Software proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

POS systems

Inventory software

Business management software

Job description

• Full-time
• Job Category Org: Store General Manager

Job Description

We are seeking a dynamic and experienced General Manager to lead our team at our 4000 West Main St location in Belleville, United States. As the General Manager, you will be responsible for overseeing all aspects of our operations, ensuring exceptional customer service, and driving business growth.

• Provide strong leadership and direction to all team members, fostering a positive and productive work environment
• Manage daily operations, including staffing, inventory control, and cash management
• Implement and maintain company policies and procedures to ensure compliance with food safety regulations and quality standards
• Develop and execute strategies to increase sales, profitability, and market share
• Monitor and analyze financial performance, making data-driven decisions to optimize operations
• Ensure exceptional customer service by setting high standards and leading by example
• Recruit, train, and develop team members to build a high-performing workforce
• Collaborate with upper management to achieve company goals and implement new initiatives
• Resolve customer complaints and address employee concerns promptly and professionally
• Maintain a clean, organized, and safe work environment for both employees and customers

Qualifications

• Proven experience in a management role, preferably in the food service or retail industry
• Strong leadership skills with the ability to motivate and inspire teams
• Excellent communication skills, both verbal and written
• Exceptional problem-solving and decision-making abilities
• Proficiency in financial management and cost control
• Customer-focused mindset with a commitment to delivering outstanding service
• Solid understanding of food service operations and relevant regulations
• Proficient in using computers and relevant software for business management
• Ability to work in a fast-paced environment and adapt to changing priorities
• Flexible schedule, including availability to work evenings and weekends as needed
• Bachelor's degree in Business Administration or related field preferred
• Strong organizational skills and attention to detail
• Visionary approach to business growth and innovation

Additional Information

All your information will be kept confidential according to EEO guidelines.