Store General Manager - Growth, Leadership & Bonus Plan

Petroleum Marketing Group; Groton (CT); On-site; USD 60,000 - 90,000; Full time

Job summary

Petroleum Marketing Group in Wallingford, CT, seeks a General Manager for Store 43 to lead operations and a diverse team in a high-volume retail environment. You will drive customer satisfaction, optimize profitability, and oversee staffing, training, and daily workflows to align with PMG values and growth goals.

You will analyze performance data, supervise scheduling, and build community partnerships while maintaining excellent service and operational standards in a fast-paced setting.

Qualifications

• High school diploma or GED; BA preferred
• Experience leading and building a strong team
• Experience selecting, training, and managing staff
• Availability to work all shifts, weekends, and holidays
• Reliable transportation
• Excellent leadership in a fast-paced environment
• Exemplary customer service
• Ability to coach and develop the team to drive positive change
• Self-motivated with minimal supervision
• Excellent communication and interpersonal skills
• Proficiency in MS Word, Excel, and Outlook
• Ability to multi-task
• Goal orientation and organizational skills
• Ability to lift/carry up to 35 lbs.

Responsibilities

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy to maximize sales-building efforts.
• Analyze income statements and utilize reports to ensure profitability.
• Supervise and lead the day-to-day task assignments and performance for all associates and managers.
• Manage/complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage Labor and Team Schedules.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and opportunities.
• Monitor local competition and take action communicates to Store Operations as needed.

Skills

Leadership

Team building

Staff training

Customer service

Communication

Microsoft Word

Excel

Outlook

Multi-tasking

Problem solving

Education

High school diploma or GED

Bachelor’s Degree in Business

Tools

Microsoft Word

Excel

Outlook

Job description

Petroleum Marketing Group in Wallingford, CT, seeks a General Manager for Store 43 to lead operations and a diverse team in a high-volume retail environment. You will drive customer satisfaction, optimize profitability, and oversee staffing, training, and daily workflows to align with PMG values and growth goals.

You will analyze performance data, supervise scheduling, and build community partnerships while maintaining excellent service and operational standards in a fast-paced setting.