CT, Groton - Store Manager [C-Store & Gas]

Petroleum Marketing Group, Inc.; Groton (CT); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Petroleum Marketing Group in Wallingford, CT, seeks a General Manager for Store 43 to lead operations and a diverse team in a high-volume retail environment. You will drive customer satisfaction, optimize profitability, and oversee staffing, training, and daily workflows to align with PMG values and growth goals.

You will analyze performance data, supervise scheduling, and build community partnerships while maintaining excellent service and operational standards in a fast-paced setting.

Qualifikationen

• High school diploma or GED; BA preferred
• Experience leading and building a strong team
• Experience selecting, training, and managing staff
• Availability to work all shifts, weekends, and holidays
• Reliable transportation
• Excellent leadership in a fast-paced environment
• Exemplary customer service
• Ability to coach and develop the team to drive positive change
• Self-motivated with minimal supervision
• Excellent communication and interpersonal skills
• Proficiency in MS Word, Excel, and Outlook
• Ability to multi-task
• Goal orientation and organizational skills
• Ability to lift/carry up to 35 lbs.

Aufgaben

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy to maximize sales-building efforts.
• Analyze income statements and utilize reports to ensure profitability.
• Supervise and lead the day-to-day task assignments and performance for all associates and managers.
• Manage/complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage Labor and Team Schedules.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and opportunities.
• Monitor local competition and take action communicates to Store Operations as needed.

Kenntnisse

Leadership

Team building

Staff training

Customer service

Communication

Microsoft Word

Excel

Outlook

Multi-tasking

Problem solving

Ausbildung

High school diploma or GED

Bachelor’s Degree in Business

Tools

Microsoft Word

Excel

Outlook

Jobbeschreibung

Description

COMPANY DESCRIPTION: The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels, developed a network of gasoline stations over the years. We own, operate, and/or supply over 20 sites across the Connecticut area and annual fuel volume of over 700 million gallons. We offer each of our customers' superior customer service and support, provided by innovative, dedicated, talented and experienced employees.

Job Title: General Manager

Site: Wallingford Store 43

Summary

We are seeking highly talented individuals who have experience and a proven track record in Management and Leadership in the Retail/Convenience field. This position requires experience in managing a high-volume business. Candidates must be exemplary in communication skills. Our candidate of choice will be talented, highly motivated, intense, progressive, and possess a Do Whatever It Takes attitude. Compensation for this position will be based on qualification and ability and a Bonus Plan essentially structured synonymous to a form of ownership. The complete PMG Benefits Package including Health, 401K, and other options will be available. Relocation costs will be considered. Benefits package to include health, 401K, and other options will be available.

Job Description

The General Manager (GM) is responsible for the entire site operation. The GM will lead the management and associate team to ensure the execution of all PMG Values, goals, rules, regulations, processes and procedures. The GM is responsible for maximizing the stores profitability through Team Development, Operational Excellence, Sales Building, and Financial Performance Management. The GM is responsible for both customer and associate satisfaction. The GM will ultimately select, develop, and lead a highly effective team.

Requirements

Daily Responsibilities (not limited to)

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy, action plans, and business processes developed by Store Operations Teams in order to maximize sales-building efforts.
• Analyze the income statements and utilize reports to ensure the stores profitability.
• Supervise and lead the day-to-day task assignments and performance for all associates and managers.
• Manage/Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage Labor and Team Schedules.
• Perform work with Integrity, Honesty, and Respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and areas of opportunity.
• Monitor local competition through price surveys and other tools, and take action/communicate to Store Operations accordingly.
• Ensure store meets and exceeds Operational Excellence surrounding PMG

Job Requirements

• High school diploma or general education degree (GED) equivalent. Bachelor’s Degree in Business or related field preferred
• Experience with leading and building a highly effective team
• Experience selecting, training, and performance management of staff
• Availability to work all shifts, weekends, and holidays
• Reliable Transportation
• Excellent Leadership Skills in a fast-paced environment
• Exemplary Customer Service
• Ability to implement positive change through coaching and developing team
• Ability to work with little or no supervision; Self-Motivated
• Excellent communication and interpersonal skills
• Knowledge and proficiency in Microsoft Word, Excel, and Outlook
• Excellent ability to multi-task
• Goal Oriented, Exceptional Organizational, and multi-tasking Skills
• Ability to lift/carry up to 35 lbs.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.