Retail General Manager - Lead High-Volume Store & Team

Petroleum Marketing Group, Inc.; New London (CT); Presencial; USD 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus Plan

Health benefits

401K

Relocation assistance

Descripción de la vacante

Petroleum Marketing Group, Inc. is seeking an experienced General Manager for Wallingford Store 43 to lead the site operations and drive profitability through strong team development and operational excellence.

The GM will oversee daily sales building, staff training, scheduling, and customer service while ensuring adherence to PMG values and strategic goals. Relocation costs considered.

Formación

• High school diploma or GED; bachelor’s degree preferred.
• Experience leading and building a highly effective team.
• Excellent communication and customer service skills.
• Availability to work all shifts, weekends and holidays.
• Ability to work with little supervision and coach others.
• Proficiency in MS Word, Excel, and Outlook.
• Ability to multi-task and stay organized.

Responsabilidades

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns effectively.
• Execute PMG sales strategy to maximize sales-building efforts.
• Analyze income statements and reports to maximize profitability.
• Supervise day-to-day task assignments for staff and managers.
• Manage daily paperwork, cash, and loss prevention processes.
• Build community relationships and monitor local competition.
• Lead and develop a high-performing store team.

Conocimientos

Leadership

Staff Training

Communication

Customer Service

Multi-tasking

MS Word

MS Excel

MS Outlook

Team Development

Educación

High school diploma or GED

Bachelor’s degree in Business or related field preferred

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Description

Apply

Job Type

Full-time

Description

COMPANY DESCRIPTION: The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels, developed a network of gasoline stations over the years. We own, operate, and/or supply over 20 sites across the Connecticut area and annual fuel volume of over 700 million gallons. We offer each of our customers' superior customer service and support, provided by innovative, dedicated, talented and experienced employees.

Job Title: General Manager

Site: Wallingford Store 43

Summary

We are seeking highly talented individuals who have experience and a proven track record in Management and Leadership in the Retail/Convenience field. This position requires experience in managing a high-volume business. Candidates must be exemplary in communication skills. Our candidate of choice will be talented, highly motivated, intense, progressive, and possess a Do Whatever It Takes attitude. Compensation for this position will be based on qualification and ability and a Bonus Plan essentially structured synonymous to a form of ownership. The complete PMG Benefits Package including Health, 401K, and other options will be available. Relocation costs will be considered. Benefits package to include health, 401K, and other options will be available.

Job Description

The General Manager (GM) is responsible for the entire site operation. The GM will lead the management and associate team to ensure the execution of all PMG Values, goals, rules, regulations, processes and procedures. The GM is responsible for maximizing the stores profitability through Team Development, Operational Excellence, Sales Building, and Financial Performance Management. The GM is responsible for both customer and associate satisfaction. The GM will ultimately select, develop, and lead a highly effective team.

Requirements

Daily Responsibilities (not limited to)

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy, action plans, and business processes developed by Store Operations Teams in order to maximize sales-building efforts.
• Analyze the income statements and utilize reports to ensure the stores profitability.
• Supervise and lead the day-to-day task assignments and performance for all associates and managers.
• Manage/Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage Labor and Team Schedules.
• Perform work with Integrity, Honesty, and Respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and areas of opportunity.
• Monitor local competition through price surveys and other tools, and take action/communicate to Store Operations accordingly.
• Ensure store meets and exceeds Operational Excellence surrounding PMG
  
  

Job Requirements

• High school diploma or general education degree (GED) equivalent. Bachelor’s Degree in Business or related field preferred
• Experience with leading and building a highly effective team
• Experience selecting, training, and performance management of staff
• Availability to work all shifts, weekends, and holidays
• Reliable Transportation
• Excellent Leadership Skills in a fast-paced environment
• Exemplary Customer Service
• Ability to implement positive change through coaching and developing team
• Ability to work with little or no supervision; Self-Motivated
• Excellent communication and interpersonal skills
• Knowledge and proficiency in Microsoft Word, Excel, and Outlook
• Excellent ability to multi-task
• Goal Oriented, Exceptional Organizational, and multi-tasking Skills
• Ability to lift/carry up to 35 lbs.
  
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.