Store General Manager - Growth Leader & Coach

CCF Family of Brands; Belton (MO); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

On-the-job training

Learning management system

Cross-brand training

Education reimbursement

401(k) with company match

Medical insurance options

Paid time off 12 days

Dress code jeans

Life and AD&D insurance

Employee assistance program

Job summary

TitleMax in Belton, MO seeks a General Manager to lead daily operations, grow revenue, and uphold compliance across the store. You will coach your team, drive local marketing efforts, and ensure high‑level customer service while managing loans and transactions with integrity.

Your growth is supported by hands‑on coaching, executive exposure, and development programs designed to maximize your impact on customers, employees, and earnings potential.

Qualifications

• High school diploma or equivalent.
• Minimum two years’ supervisory or leadership experience.
• Leadership experience in retail, finance, service, or related industries.
• Excellent verbal and written communication skills.
• Proficiency with phones, Point of Sale, Microsoft Office, and other systems.
• Valid driver’s license, auto insurance, and personal vehicle for workday use.
• Must be at least 18 years old (19 in Alabama).
• Background check required and conducted in accordance with law.
• Ability to meet physical demands, including standing and light lifting.

Responsibilities

• Manage overall store performance and meet standards.
• Coach, lead, and develop team to grow store revenue.
• Identify local marketing opportunities and partnerships.
• Examine loan/pawn applications and assess risk within limits.
• Enforce compliance with quality standards and laws; participate in audits.
• Oversee cash management, loss prevention, and store security.
• Open/close procedures and train staff in keyholder duties.
• Participate in hiring, scheduling, and staff retention.
• Maintain store appearance and oversee promotions and marketing material.
• Handle complex customer situations with integrity and professionalism.

Skills

Supervisory experience

Leadership

Customer service

Communication

Point of Sale

Microsoft Office

Driver's license

Physical stamina

Education

High school diploma or equivalent

Associates degree

Tools

Point of Sale

Microsoft Office

Job description

TitleMax in Belton, MO seeks a General Manager to lead daily operations, grow revenue, and uphold compliance across the store. You will coach your team, drive local marketing efforts, and ensure high‑level customer service while managing loans and transactions with integrity.

Your growth is supported by hands‑on coaching, executive exposure, and development programs designed to maximize your impact on customers, employees, and earnings potential.