Growth-Driven Store General Manager

CCF Family of Brands; Springfield (MO); Hybrid; USD 57,859,000 - 71,635,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross brand opportunities

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) Retirement plan

Life and AD&D insurance

Voluntary benefits

Employee Assistance Program

Discount marketplace

Paid time off

Casual dress code

Job summary

TitleMax in Springfield, MO is seeking a General Manager to lead daily store operations, drive revenue, uphold compliance, and deliver world-class customer service. You will guide a team, coach on systems and standards, and help build brand loyalty through exceptional experiences.

As a GM you’ll help recruit, train, and develop staff, manage schedules and budgets, and ensure a safe, welcoming store environment. This role offers growth through extensive training and cross-brand opportunities.

Qualifications

• High school diploma or equivalent.
• 2+ years in a supervisory/leadership role in retail, finance, or service.
• Strong communication and people leadership.
• Experience with POS and daily office systems.

Responsibilities

• Lead store performance to meet/exceed company standards.
• Coach and develop team; drive revenue growth and customer service.
• Identify local marketing opportunities and partnerships.
• Process loan/pawn apps, assess risk within limits.
• Ensure compliance with quality standards and laws; support audits.
• Oversee cash handling, security, and loss prevention.
• Schedule staff and manage budgets to maintain coverage.
• Handle complex customer issues with professionalism.

Skills

Leadership

Communication

Team supervision

Retail experience

Financial services

Education

High school diploma or equivalent

Tools

POS

Microsoft Office

Job description

TitleMax in Springfield, MO is seeking a General Manager to lead daily store operations, drive revenue, uphold compliance, and deliver world-class customer service. You will guide a team, coach on systems and standards, and help build brand loyalty through exceptional experiences.

As a GM you’ll help recruit, train, and develop staff, manage schedules and budgets, and ensure a safe, welcoming store environment. This role offers growth through extensive training and cross-brand opportunities.