Store General Manager: Growth & Guest Experience Leader

RaceTrac, Inc.; Gadsden (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Career growth

Training & development

Entrepreneurial guidance

Fast-paced environment

Benefits package

Job summary

RaceTrac, Inc. in Gadsden, Alabama is seeking a General Manager to lead a high-energy store team of up to 45 employees, drive profitability, and deliver unforgettable guest experiences.

You’ll recruit, train, and mentor staff, provide coaching, and foster a culture of excellence in a fast-paced, guest-focused environment. You’ll manage sales and labor plans, analyze performance data, and oversee inventory, cash handling, scheduling, and payroll to ensure strong results while maintaining safety

Qualifications

• 5+ years of retail, food service, or restaurant management experience.
• Strong leadership, coaching and team-building skills.
• Ability to analyze business metrics and make data-driven decisions.
• Proficiency in Microsoft Office Suite and financial reporting.
• Knowledge of labor laws and staffing best practices.

Responsibilities

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional
• Recruit, train, and mentor team members, preparing them for growth opportunities
• Provide continuous feedback, coaching, and performance management
• Create a positive and engaging work environment where team members feel valued
• Execute operational plans to meet sales, labor, and profitability goals
• Analyze sales, margin, and labor reports to identify opportunities for improvement
• Operationalize marketing strategies to boost food sales and promotions
• Monitor inventory, cash handling, and store expenses to optimize financial results
• Lead by example in upholding good safety and sanitation standards
• Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations
• Train and enforce compliance with food handling, safety regulations, and company policies
• Ensure the store is always clean, well-stocked, and visually appealing
• Proactively address maintenance needs and vendor relationships
• Oversee scheduling and payroll execution to ensure proper staffing levels

Skills

Leadership

Recruiting & Coaching

Team Development

Data-driven decisions

Microsoft Office

Financial reporting

Education

High School Diploma or GED

Job description

RaceTrac, Inc. in Gadsden, Alabama is seeking a General Manager to lead a high-energy store team of up to 45 employees, drive profitability, and deliver unforgettable guest experiences.

You’ll recruit, train, and mentor staff, provide coaching, and foster a culture of excellence in a fast-paced, guest-focused environment. You’ll manage sales and labor plans, analyze performance data, and oversee inventory, cash handling, scheduling, and payroll to ensure strong results while maintaining safety