Store Floor Supervisor - Customer Service & Ops

Ace Hardware Corporation; Jenks (OK); On-site; USD 31,680 - 39,120; Full time

Job summary

Ace Retail Group is seeking a Floor Supervisor for Store 181 in Jenks, OK. The role demands leading store operations in the absence of the GM and assisting staff to meet company goals.

You will supervise daily activities, ensure customer service excellence, and support loss prevention and safety initiatives. Key responsibilities include opening/closing the store, merchandising, cashiering, inventory checks, staff training, and maintaining a clean, positive work environment.

Qualifications

• High School diploma or GED required.
• Previous retail management experience preferred.
• Hardware experience preferred.
• Standing, walking, lifting up to 25 lbs, and climbing.

Responsibilities

• Customer Service: greet customers, resolve problems, and maintain a friendly demeanor.
• Store Operations: supervise general operations, open/close, and maintain cleanliness.
• Inventory & Merchandising: manage stock, cycles counts, signage, and merchandising.
• Leadership: train staff, conduct meetings, and communicate issues to management.

Skills

Retail management

Customer service

Leadership

Hardware experience

Education

High School or GED

Job description

Ace Retail Group is seeking a Floor Supervisor for Store 181 in Jenks, OK. The role demands leading store operations in the absence of the GM and assisting staff to meet company goals.

You will supervise daily activities, ensure customer service excellence, and support loss prevention and safety initiatives. Key responsibilities include opening/closing the store, merchandising, cashiering, inventory checks, staff training, and maintaining a clean, positive work environment.