Store Floor Leader: Customer Experience & Ops Coach

Foot Locker; Tyler (TX); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

30-50% Employee Discount

Weekly Pay

Development and AdvancementOpportuniti

Job summary

Foot Locker is seeking a part-time Retail Associate in Tyler, TX, to lead by example on the sales floor and deliver exceptional customer experiences. You will coach teammates, drive sales, and help maintain store operations with energy and ownership.

This role requires a flexible schedule including evenings and weekends in a fast-paced retail environment. You will participate in hiring and onboarding, uplift team performance, and use retail tech to enhance customer interactions.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an "Always on, Never no" mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Skills

Retail leadership

Customer service

Communication

Teamwork

Flexibility

Store operations

Job description

Foot Locker is seeking a part-time Retail Associate in Tyler, TX, to lead by example on the sales floor and deliver exceptional customer experiences. You will coach teammates, drive sales, and help maintain store operations with energy and ownership.

This role requires a flexible schedule including evenings and weekends in a fast-paced retail environment. You will participate in hiring and onboarding, uplift team performance, and use retail tech to enhance customer interactions.