Store Floor Lead: Customer Experience & Sales Coach

A&F Stores, Inc.; Santa Rosa (CA); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Career advancement opportunities

Job summary

A&F Stores, Inc. is seeking a Key Lead responsible for ensuring all customers receive a high-quality in-store experience. You will act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates while driving store performance. The role requires adaptability, strong customer focus, and knowledge of fashion trends.

Compensation starts at $21.15 per hour with opportunities for career advancement and benefits that align with our culture and values.

Qualifications

• Strong customer focus and ability to lead teams.
• Energetic and outgoing personality.
• Detail-oriented with multitasking capabilities.

Responsibilities

• Ensure customers receive a quality in-store experience.
• Provide guidance and coaching to team members.
• Analyze reporting to inform decision making.

Skills

Customer focus

Interpersonal skills

Communication skills

Knowledge of current fashion trends

Adaptability

Proactive thinking

Education

High School Diploma or G.E.D. preferred

Equivalent 1 year of retail experience

Job description

A&F Stores, Inc. is seeking a Key Lead responsible for ensuring all customers receive a high-quality in-store experience. You will act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates while driving store performance. The role requires adaptability, strong customer focus, and knowledge of fashion trends.

Compensation starts at $21.15 per hour with opportunities for career advancement and benefits that align with our culture and values.