Retail Floor Lead — Customer Experience Coach

A&F Stores, Inc.; Quil Ceda Village (WA); On-site; USD 25,060 - 35,691; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. is seeking a Key Lead to enhance the in-store experience for customers. As the Floor Supervisor, you will provide leadership and coaching to the team, directly impacting sales and customer engagement.

The ideal candidate will have a focus on exceptional service, with a minimum expectation of 12-16 hours of work per week, including weekends and holidays. You will be rewarded with benefits such as quarterly bonuses and merchandise discounts.

Qualifications

• Preferred one year of retail experience.
• Experience in leading groups or teams preferred.
• Demonstrated ability to balance multiple tasks while being detail-oriented.

Responsibilities

• Ensure customers receive a quality in-store experience
• Act as the Floor Supervisor and provide guidance to team members.
• Perform opening and closing routines.

Skills

Customer focus

Exceptional interpersonal skills

Strong communication skills

Knowledge of fashion trends

Adaptability and flexibility

Education

High school diploma or G.E.D.

Job description

A&F Stores, Inc. is seeking a Key Lead to enhance the in-store experience for customers. As the Floor Supervisor, you will provide leadership and coaching to the team, directly impacting sales and customer engagement.

The ideal candidate will have a focus on exceptional service, with a minimum expectation of 12-16 hours of work per week, including weekends and holidays. You will be rewarded with benefits such as quarterly bonuses and merchandise discounts.