Retail Floor Lead: Customer Experience & Sales

A&F Stores, Inc.; Washington (District of Columbia); On-site; USD 22,673 - 32,292; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Opportunities for career advancement

Brand affiliate training and development

Job summary

A&F Stores, Inc. is seeking a Key Lead for their Washington store to ensure customers receive a quality in-store experience. This role involves acting as a Floor Supervisor, coaching Brand Reps, and managing store operations effectively.

The ideal candidate will have strong customer focus, interpersonal skills, and a year of retail experience, preferably leading teams. The position requires working at least 12-16 hours per week with competitive pay and a variety of benefits.

Qualifications

• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.
• Retail supervisory/management experience not required.

Responsibilities

• Ensure customers receive quality in-store experience.
• Act as the Floor Supervisor, providing guidance and coaching.
• Drive store performance on the floor through customer experience.

Skills

Strong customer focus

Exceptional interpersonal and communication skills

Knowledge of current fashion trends

Energetic, outgoing, and assertive

Master adaptability and flexibility

Education

High school diploma/G.E.D.

Job description

A&F Stores, Inc. is seeking a Key Lead for their Washington store to ensure customers receive a quality in-store experience. This role involves acting as a Floor Supervisor, coaching Brand Reps, and managing store operations effectively.

The ideal candidate will have strong customer focus, interpersonal skills, and a year of retail experience, preferably leading teams. The position requires working at least 12-16 hours per week with competitive pay and a variety of benefits.