Store Floor Lead – Customer Experience & Merchandising

Kontoor Brands, Inc.; Denver (CO); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discounts

Flexible schedule

Holiday pay

Paid time off

Bonuses

Job summary

Kontoor Brands, Inc. is seeking a Retail Floor Supervisor in Denver, CO to lead daily store operations, coach staff, and ensure outstanding customer experiences. You’ll open/close the store, drive sales, manage merchandising, and uphold brand standards.

You will mentor team members and support loss prevention, safety, and policy adherence while providing exceptional service and building brand loyalty.

Qualifications

• Experience delivering exceptional customer service in a retail setting.
• Ability to coach and lead sales associates on customer engagement.
• Proven track record of meeting personal sales targets.

Responsibilities

• Open and close the store and support daily operations.
• Coach team on engagement, loyalty, and store standards.
• Maintain visual merchandising and store cleanliness.
• Monitor loss prevention and safety initiatives.
• Act as Manager on Duty on a rotating basis.
• Assist onboarding and training of new staff.

Skills

Customer service

Retail leadership

Sales performance

Job description

Kontoor Brands, Inc. is seeking a Retail Floor Supervisor in Denver, CO to lead daily store operations, coach staff, and ensure outstanding customer experiences. You’ll open/close the store, drive sales, manage merchandising, and uphold brand standards.

You will mentor team members and support loss prevention, safety, and policy adherence while providing exceptional service and building brand loyalty.