Store Experience Coach & Growth Leader

Fossil; Smithfield (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Leave programs for life’s importantMom

Opportunities for growth

Employee product discounts

Job summary

Fossil is seeking a motivated retail professional to join our team in Smithfield, NC. The role focuses on coaching staff, delivering an exceptional store experience, and aligning daily efforts with business needs to achieve sales goals.

You’ll contribute to a positive environment that embodies Fossil’s values of teamwork and customer focus. Ideal candidates have 1–2 years in fashion retail, a passion for customer service, and the ability to build brand loyalty while maintaining professionalism.

Qualifications

• 1–2 years of retail experience preferred.
• Passion for delivering exceptional customer experience.
• Ability to lead and motivate others while maintaining professionalism.

Responsibilities

• Observe, coach, and develop store team to deliver outstanding service.
• Align daily activities with business goals to achieve sales targets.
• Foster a positive, collaborative store environment and strong brand loyalty.

Skills

Retail experience

Customer service

Leadership

Brand loyalty

Communication skills

Teamwork

Education

Bachelor’s degree preferred

Job description

Fossil is seeking a motivated retail professional to join our team in Smithfield, NC. The role focuses on coaching staff, delivering an exceptional store experience, and aligning daily efforts with business needs to achieve sales goals.

You’ll contribute to a positive environment that embodies Fossil’s values of teamwork and customer focus. Ideal candidates have 1–2 years in fashion retail, a passion for customer service, and the ability to build brand loyalty while maintaining professionalism.