Store Sales Lead & Keyholder — Customer Experience

Dry Goods USA; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods USA in Michigan seeks a proactive Keyholder to support store leadership with daily operations, guest experience, and sales growth. You’ll greet customers, share product knowledge, unpack stock, and help train new team members.

This role focuses on building relationships and delivering a memorable visit, with day, evening, and weekend shifts. The company offers generous benefits, a merchandise discount, and opportunities for career growth within the organization.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Job description

Dry Goods USA in Michigan seeks a proactive Keyholder to support store leadership with daily operations, guest experience, and sales growth. You’ll greet customers, share product knowledge, unpack stock, and help train new team members.

This role focuses on building relationships and delivering a memorable visit, with day, evening, and weekend shifts. The company offers generous benefits, a merchandise discount, and opportunities for career growth within the organization.