Store Environment Team Member

Michael's; Baltimore (MD); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated team members to maintain a clean and welcoming environment while providing exceptional customer service. In this role, you will be responsible for ensuring the store meets high cleanliness standards, assisting customers with their shopping needs, and participating in various store operations. This position offers a chance to be part of a vibrant team that values creativity and customer satisfaction. Join a company that prioritizes the wellbeing of its employees and offers robust benefits for both full-time and part-time team members. If you are passionate about creating a positive shopping experience, this opportunity is perfect for you.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Experience in retail and/or cleaning preferred.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Maintain store cleanliness and deliver friendly customer service.
• Complete assigned cleaning tasks and assist with customer engagement.

Skills

Customer Service

Cleaning Standards

Cash Handling

Teamwork

Education

High School Diploma or equivalent

Tools

Standard Commercial Cleaners

Job description

Store - BALT-CANTON, MD

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seeks out areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other Team Members.

Other duties as assigned may include:

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Preferred Knowledge/Skills/Abilities

• Retail and/or cleaning experience preferred

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).