Store Environment Team Member

Michaels Stores; West Lebanon (NH); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading arts and crafts retailer as a Store Environment Team Member, where you will maintain a welcoming and clean store environment while delivering exceptional customer service. This role offers a dynamic work setting, engaging with customers and supporting various store operations. If you are passionate about creativity and enjoy working in a team-oriented atmosphere, this opportunity is perfect for you. With a focus on cleanliness and customer satisfaction, you will play a vital role in enhancing the shopping experience for all visitors. Embrace the joy of creativity and be part of a supportive team that values your contributions.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Preferred retail and/or cleaning experience.
• Ability to stand for long periods and lift heavy boxes.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Assist customers and provide friendly service.
• Deep clean high-traffic areas and manage cleaning equipment.

Skills

Customer Service

Retail Experience

Cleaning Standards

Education

High School Diploma or equivalent

Job description

Join to apply for the Store Environment Team Member role at Michaels Stores

Location: WEST LEBANON, NH

Maintain a high standard of store appearance, including cleanliness and recovery standards, to uphold our Brand Promises. Provide friendly customer service, assist shoppers, and help them find products.

Key Responsibilities:

1. Collect and dispose of trash following approved procedures.
2. Dust and mop floors as per standards.
3. Move equipment and products for cleaning and return items to proper places.
4. Clean designated areas using assigned materials and equipment, including preparing cleaning solutions if necessary.
5. Deep clean high-traffic areas such as bathrooms, breakrooms, and entryways.
6. Keep cleaning equipment organized and notify supervisors for supply needs.
7. Identify areas needing cleaning and proactively complete tasks.
8. Perform all tasks assigned by supervisors, complying with federal, state, and local guidelines.
9. Maintain positive interactions with team members and customers, representing the organization’s values.
10. Project a positive image and serve as a role model for others.

Additional Duties:

• Assist with checkout processes and cash handling.
• Engage customers about Rewards programs and Credit Cards, including enrollment.
• Support omni-channel processes like BOPIS and SFS.
• Participate in truck unloading, stocking, and planogram activities.
• Support shrink and safety initiatives.
• Follow Standard Operating Procedures and company policies to ensure compliance.

Preferred Skills and Experience:

• Retail and/or cleaning experience preferred.

Physical Requirements and Work Environment:

• Ability to stand for long periods.
• Ability to move throughout the store, bend, lift, carry, reach, and stretch.
• Lift heavy boxes and access high shelves using ladders or similar equipment.
• Work in climate-controlled and outdoor environments, including nights, weekends, and early mornings.

Applicants must be at least 16 years old and meet legal requirements.

Company Overview:

Michaels, founded in 1973 and headquartered in Irving, Texas, is North America's leading arts and crafts retailer with over 1,300 stores. Our purpose is to fuel the joy of creativity. We offer comprehensive benefits including health insurance, paid time off, tuition assistance, and employee discounts. For more, visit Michaels.com.

We are an Equal Opportunity Employer committed to inclusion and providing reasonable accommodations for individuals with disabilities. Contact Customer Care at 1-800-642-4235 for assistance.