Store Environment & Customer Care Associate

michaels; Vernon Hills (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health coverage

Employee discounts

Tuition assistance

Job summary

Michaels in Vernon Hills, IL is hiring for a Store Associate focused on cleaning, customer service and store operations. The role emphasizes maintaining a clean store, assisting customers, and handling checkout duties.

You will participate in inventory and planogram processes, support omni-channel activities like BOPIS and SFS, and follow SOPs. The job requires physical stamina and the ability to work nights, weekends, and early mornings; 16+ years old.

Qualifications

• Retail and/or cleaning experience preferred.
• Public retail store setting.
• Ability to remain standing for long periods; lift heavy boxes; climb ladders.

Responsibilities

• Maintain store cleanliness and recovery standards to deliver our Brand Promises.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Support shrink and safety programs; adhere to SOPs and Company policies.

Skills

Customer service

Cash handling

Cleaning

Teamwork

Job description

Michaels in Vernon Hills, IL is hiring for a Store Associate focused on cleaning, customer service and store operations. The role emphasizes maintaining a clean store, assisting customers, and handling checkout duties.

You will participate in inventory and planogram processes, support omni-channel activities like BOPIS and SFS, and follow SOPs. The job requires physical stamina and the ability to work nights, weekends, and early mornings; 16+ years old.