Store Engineering Senior Manager, Ops Excellence

The TJX Companies, Inc.; Framingham (MA); On-site; USD 131,000 - 170,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Tuition reimbursement

Job summary

The TJX Companies, Inc. is seeking an Industrial Engineering Senior Manager in Framingham, MA to lead a team of Field Engineers and drive store engineering initiatives.

You’ll partner with field leadership and Home Office Store Engineering to identify opportunities and deliver improvements across store operations. Responsibilities include overseeing assessments, deployments, and continuous improvement projects while applying Lean, Six Sigma, and ROI analyses to maximize efficiency and safety.

Qualifications

• Bachelor’s degree in Industrial Engineering, Finance, Business Administration, or a related field.
• 5+ years of experience in Industrial Engineering, Finance, Business Operations, Retail Operations, or a related discipline.
• Demonstrated experience leading projects, influencing stakeholders, and implementing operational improvements.
• Lean Six Sigma certification or demonstrated continuous improvement experience.
• Ability to travel approximately 40-80% of the time.

Responsibilities

• Lead and develop a team of Field Engineers, providing direction, coaching, and support to ensure successful execution of engineering initiatives.
• Oversee field engineering activities, including operational assessments, audits, pilot testing, implementation support, and continuous improvement efforts.
• Partner with field leadership to gather operational insights, identify opportunities, and develop solutions that improve store performance.
• Lead complex implementations and operational improvement projects while ensuring consistency with enterprise standards and objectives.
• Promote and apply Lean, Six Sigma, and continuous improvement methodologies to drive process efficiencies and operational excellence.
• Design, analyze, develop, and implement solutions that improve store operations in areas including backroom layouts, material handling, and workforce management.
• Develop, implement, and maintain engineering standards that support staffing, forecasted labor models, and ROI analysis.
• Analyze and recommend process improvements that optimize the Vendor-to-Distribution Center-to-Store supply chain network.

Skills

Leadership

Lean Six Sigma

Analytical skills

Communication

Problem-solving

Stakeholder influence

Data-driven decisions

Retail operations

Travel readiness

Education

Bachelor's degree in Industrial Engineering

Job description

The TJX Companies, Inc. is seeking an Industrial Engineering Senior Manager in Framingham, MA to lead a team of Field Engineers and drive store engineering initiatives.

You’ll partner with field leadership and Home Office Store Engineering to identify opportunities and deliver improvements across store operations. Responsibilities include overseeing assessments, deployments, and continuous improvement projects while applying Lean, Six Sigma, and ROI analyses to maximize efficiency and safety.