Store Dispatcher I

NAPA Auto Parts; Fontana (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

NAPA Auto Parts is actively seeking a dedicated Store Dispatcher for their Fontana location. The successful candidate will handle delivery scheduling, ensure accurate part distribution, and work efficiently in a team-oriented environment. The position offers an entry-level opportunity with the potential for growth within the retail industry. Applicants with strong customer service skills are encouraged to apply for this full-time position.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills for customer service.
• Organized and detail-oriented with a strong sense of urgency.

Responsibilities

• Schedule deliveries and dispatch drivers efficiently.
• Ensure accurate delivery of parts to customers.
• Maintain the fleet and ensure vehicle safety.

Skills

Verbal communication

Written communication

Customer care

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Job description

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Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed, and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keeping accurate records
• Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care; excellent verbal and written communication skills
• Keen sense for seeing, hearing, and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift; motivated team player able to thrive in a fast-paced environment
• Self-motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License
• Pay is $19.75 per hour

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience, conduct, and other legitimate business reasons.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail

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