DISPATCHER-CLERK, CALTRANS

Caltrans; California; On-site; USD 10,000 - 60,000; Full time

Job summary

Caltrans is seeking a Dispatcher Clerk to operate communication equipment in a busy dispatch center. The ideal candidate will be responsible for relaying messages, maintaining logs, and ensuring effective communication, all while working in a dynamic environment. This role is crucial for public safety and requires readiness for irregular hours and emergencies.

Qualifications

• Must possess valid driver’s license.
• Background check passes required.
• 40 WPM typing proficiency required.

Responsibilities

• Operate communication equipment in a dispatch center.
• Maintain logs in IMMS and perform dispatch operations.
• Respond to emergencies and relay critical information.

Skills

Communication

Typing

Decision Making

Emergency Response

Education

Typing certificate for 40 WPM net

Tools

Integrated Management Maintenance System (IMMS)

Computer Aided Dispatch (CAD)

Job description

This range is provided by Caltrans. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #:

JC-479538

Position #(s):

908-602-3710-XXX

Working Title:

CALTRANS DISPATCHER CLERK

Classification:

DISPATCHER-CLERK, CALTRANS

$3,986.00 - $4,989.00

# of Positions:

Multiple

Work Location:

San Bernardino County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not despite the diverse attributes of our workforce, but because of our diversity.

Department Website: www.dot.ca.gov

Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity

Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Job Description And Duties

District 08 - 602 / 4275- Transportation Management Center

Under the direction of a Caltrans Maintenance Supervisor, the incumbent operates communication equipment in a dispatch center to receive and disseminate messages, broadcasts, and bulletins which be of a routine or emergency nature. The incumbent will maintain logs in Integrated Management Maintenance System (IMMS) and records, and perform other duties related to the dispatch operations of the Maintenance Division in accordance with Department Transportation Communication Guidelines. The Dispatch Center/Traffic Management Center (TMC) is a 24/7 operation and the incumbent may be required to work irregular hours including night shifts, weekends, and holidays with some overtime to be expected. The incumbent is expected to consistently report to work on time as scheduled, demonstrate emotional stability and even temperament, and show willingness and initiative to take independent and appropriate action. The incumbent may be called upon to report to other locations in the District if the need arises. The ability to type 40 net words per minute is required. Work assignments in the TMC require the incumbent to successfully complete a background investigation per California Highway Patrol (CHP).

Uses various computer programs such as IMMS, Lane Closure System (LCS), Computer Aided Dispatch (CAD) system to communicate with CHP, and CHP Media Information Bulletin Board (MIS). Uses telephone, fax, and two-way radio system. Answers calls, extract information, evaluate the nature of the calls and prioritize them. Independently interprets radio, telephone, and computer messages for routine, hazardous, or unusual situations and quickly responds in a professional manner and makes proper recommendations and/or takes appropriate action as needed for the circumstances and in accordance with Maintenance Reportable Incident Schematic and the Department Communications Guidelines.

PARF# 08-5-324 / JC-479538

Eligibility for hire may be determined by your score on the CALTRANS DISPATCHER CLERK exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the Duty Statement .

Special Requirements

• The position(s) require(s) a(n) Typing certificate Certificate. You will be required to provide a copy of your certificate prior to being hired.
• Possession of a valid driver’s license is required when operating a State owned or leased vehicle.
  
  

Typing certificate for 40 WPM net is required.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org . Please redact birthdates and social security numbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/12/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation

California Department of Transportation

Attn: Caltrans DHR Contact - JC-479538

1750 E. 4th Street, 1st Floor

Santa Ana , CA 92705

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation

California Department of Transportation

Caltrans DHR Contact - JC-479538

1750 E. 4th Street, 1st Floor

Santa Ana , CA 92705

Closed on weekends and State holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
  
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

Referrals increase your chances of interviewing at Caltrans by 2x

Get notified about new Dispatcher jobs in San Bernardino County, CA.

San Bernardino, CA $24.00-$27.00 2 weeks ago

San Bernardino, CA $21.40-$30.00 3 weeks ago

Rialto, CA $49,200.00-$59,100.00 4 days ago

Rialto, CA $49,200.00-$59,100.00 1 week ago

Rialto, CA $49,200.00-$59,100.00 4 days ago

Victorville, CA $21.00-$22.00 3 months ago

Logistics Management Specialist (Assistant Dispatch Center Manager)

Police Dispatcher (Police Dispatcher I), Public Safety

Cremeria Dispatcher (PT) (VFE)Wage: $19.08-$19.60

Seasonal, Operations Administrative Assistant

Office Procurement & Administrative Assistant

Administrative Assistant II/Facilities Scheduler (Athletics)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.