Store Dispatcher II

Dr. Mylissa's Medical Boutique; Northern (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Job summary

GPC in Hunt Valley, MD is seeking a Delivery Dispatcher/ Supervisor to plan and dispatch local wholesale deliveries and lead a team of drivers. You will serve as the liaison between accounts, the store, and the drivers to ensure the highest service and performance standards.

Required are a High School Diploma and 1–2 years in retail automotive service; strong leadership, communication, and problem-solving skills are essential for success in a fast-paced environment.

Qualifications

• High School Diploma or equivalent work experience required.
• 1-2 years prior experience in the retail automotive service industry, preferably in an automotive part department, dealership, and jobber or retail establishment.
• Ability to work calmly under pressure in a fast-paced setting.
• Proactive attitude with superior communication and leadership skills.
• Analytical, problem solving, organizational and customer service skills.
• High sense of urgency and customer oriented.
• Ability to handle multiple tasks and time sensitive issues.
• Able to read part numbers and line codes for proper delivery.

Responsibilities

• Assigns drivers to deliveries by considering product to be delivered and route.
• Tracks progress of drivers along their routes.
• Balances and adjusts workloads, break times, and customer needs when assigning drivers.
• Checks drivers' in and out times and transfers these records into company files for analysis and improvements in efficiency.
• Receives and resolves any requests or complaints made by the customers.
• Acts as driver when/if needed during peak delivery times.

Skills

Leadership

Communication

Customer service

Analytical thinking

Time management

Multitasking

Education

High School Diploma

Job description

Location and Employment Type

Hunt Valley, MD, USA

Full time

R26_0000026403

Position Mission

Dispatches and plans local deliveries to wholesale customers in a timely and efficientmanner. Coordinates deliveries to all wholesale customers while providing leadership anddirection to a team of delivery drivers. Serves as the link between assigned accounts, the
store, and the drivers to ensure maximum service and high performance standards.

Position Performance Measures

• Customer satisfaction
• Deliveries completed

Responsibilities

The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the
annual store audit process. Where possible use language that ties the job back to the companymission and vision.

• • Assigns drivers to make deliveries by taking into account product to be delivered,
• • Tracks of the progress that drivers make along their routes.
• • Balances and adjusts workloads, break times, and customer needs when assigning drivers.
• • Checks drivers\' in and out time and transfer these records into a company\'s files for
• analysis and improvements in efficiency.
• • Receives and resolves any requests or complaints made by the customers.
• • Acts as driver when/if needed during peak delivery times.

Experience, Education, and Abilities

• • High School Diploma or equivalent work experience required.
• • 1-2 years prior experience in the retail automotive service industry, preferably in an
• automotive part department, dealership, and jobber or retail establishment.
• • Enjoy working with people in a fast-paced setting; be competitive yet have the ability to
• work calmly under pressure.
• • Possess a proactive attitude with superior communication and leadership skills.
• • Be analytical, possess problem solving, organizational and customer service skills.
• • Possess a high sense of urgency and be customer oriented.
• • Ability to handle multiple tasks and time sensitive issues.
• • Be functionally literate and capable of understanding and recognizing part numbers and
• line codes to ensure proper selection and delivery of parts, including accurately and
• rapidly identifying sequence of numbers and letters.
• • Able to work on feet (stand and walk) for assigned work shift.
• • Capable of lifting and moving parts and boxes weighing up to 60 pounds.
• • Possess a valid driver\'s license.

Compensation

This position offers a starting hourly rate of $22. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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