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Glossier’s Soho flagship in New York seeks a Store Director to own the full operation, including P&L, sales performance, and staff leadership.
You’ll lead directors-in-training, inventory to loss prevention, and partner with HQ on launches and retail pilots. On-site, full-time in Soho.
Full-Time
Glossier is hiring a Store Director for its Soho flagship, the most-photographed room in the brand's universe and one of the highest-traffic beauty stores in New York. Flagship direction is retail's general-manager job: a large team, a tourist-and-local customer blend, relentless launch cadence, and a physical space that doubles as the brand's public face, the flagship function our retail-experience coverage frames.
The Store Director owns the full operation: P&L and sales performance, leadership of directors-in-training, Key Leads and a big Editor team, staffing and development, operational excellence from inventory to loss prevention, and the experience standard that makes Soho the brand benchmark. The role partners closely with HQ on launches, activations, and retail innovation pilots.
Proven multi-year store leaders from flagship or high-volume beauty, fashion, or lifestyle retail, with big-team leadership, commercial rigor, and genuine floor presence. Full-time, on-site in Soho.