Store Director - Boca Raton, FL

Fourth Floor; Boca Raton (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Fourth Floor in Boca Raton seeks a Store Director to lead store performance, driving sales growth, luxury clienteling, and team leadership. You will own profitability, client development, and operations for a premier boutique.

The ideal candidate brings a strong Boca Raton luxury network, a proven high-value client book, and a track record of growing retail through partnerships, events and exceptional service.

Qualifications

• 8+ years luxury retail management with proven sales growth.
• Established Boca Raton/South Florida client network.
• Experience building partnerships with luxury hotels and clubs.
• Strong leadership and coaching of luxury retail teams.

Responsibilities

• Lead overall store performance across sales, profitability, client development, operations and team performance.
• Develop strategies to drive revenue growth, client acquisition, retention and repeat business.
• Build and expand a portfolio of high-value clients via outreach, CRM and appointments.
• Mentor staff to grow their own books of business and maintain service standards.
• Develop clienteling, outreach, appointment, and acquisition goals for the team.
• Establish local partnerships with luxury hotels, resorts, clubs and specialists.
• Represent the store at events and brand activations to generate new business.
• Recruit, train, coach and retain luxury retail talent.

Skills

Luxury retail mgmt

Clienteling

Team leadership

Networking

Education

Bachelor's degree in Business, Fashion Merchandising, Marketing

Tools

POS systems

CRM

Inventory management

Reporting tools

Job description

Our client, a luxury fashion and resortwear brand, is seeking an experienced Store Director to lead its Boca Raton location. This individual will own the overall performance of the boutique, with a strong focus on sales growth, luxury clienteling, team leadership, and local business development. The ideal candidate is well connected within the Boca Raton luxury market, brings an established network of high-value clients, and has a proven ability to grow a retail business through relationships, partnerships, and exceptional service.

Key Responsibilities

• Lead overall store performance across sales, profitability, client development, operations, and team performance
• Develop strategies to drive revenue growth, client acquisition, retention, and repeat business
• Build and expand a strong portfolio of high-value clients through personalized outreach, CRM, and appointment selling
• Personally cultivate relationships with top clients while coaching the team to develop their own books of business
• Establish and manage clienteling, outreach, appointment, and acquisition goals across the team
• Develop strategic local partnerships with luxury hotels, resorts, country clubs, residential communities, travel advisors, concierge teams, stylists, and other businesses serving affluent clientele
• Represent the store at networking events, community gatherings, charitable events, and brand activations
• Execute private shopping experiences, client events, styling appointments, and other initiatives designed to generate new business
• Recruit, train, coach, and retain high-performing luxury retail talent
• Analyze traffic, conversion, UPT, AOV, client retention, CRM engagement, appointment conversion, event ROI, and other performance metrics
• Monitor local market trends and competitive activity to identify new business opportunities
• Oversee store operations, inventory management, and visual merchandising standards

Qualifications

• 8+ years of luxury retail management experience with a demonstrated record of driving sales and profitability
• Proven success growing a retail business through client acquisition, networking, partnerships, and community engagement
• Established client book and existing relationships with luxury consumers within the Boca Raton/South Florida market
• Experience developing local partnerships that generate measurable business results
• Strong experience leading, coaching, and developing luxury retail teams
• Deep understanding of luxury clienteling, CRM practices, and appointment-based selling
• Strong commercial acumen and ability to use KPIs and performance data to guide business decisions
• Polished executive presence with exceptional relationship-building and communication skills
• Experience with POS systems, CRM/clienteling platforms, inventory management, and reporting tools
• Bachelor's degree in Business, Fashion Merchandising, Marketing, or a related discipline preferred; equivalent relevant experience considered
• Ability to work a flexible retail schedule and support events and client appointments as needed