Store Director

Sugared; Westlake Village (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401(k) match

Paid vacations & holidays

Complimentary services

Career development

Job summary

Sugared is seeking a Store Director to lead client experience and daily store operations in our California location. You will manage staffing, inventory, and training while delivering exceptional service and growth opportunities for your team.

The role emphasizes coaching, performance feedback, and maintaining a welcoming environment for clients and staff alike, with opportunities for advancement within the company.

Qualifications

• Experience managing a retail or salon team is required.
• Passion for beauty and client service with a growth mindset.
• Strong coaching and feedback skills to develop staff.

Responsibilities

• Lead daily store operations and client experiences.
• Hire and train Team Members to meet company standards.
• Oversee scheduling, inventory, and administrative tasks.
• Monitor labor trends and adjust staffing to meet demand.
• Provide ongoing coaching to build a strong, well‑rounded team.
• Maintain store cleanliness and organization to state standards.
• Participate in weekly management calls and celebrate successes.

Skills

Retail management

Team leadership

Customer service

Communication

Cosmetology background

Job description

SUGARED + BRONZED has redefined airbrush tanning with a proprietary solution and reintroduced an all-natural, ancient Egyptian method of hair removal called sugaring. Our commitment is to deliver exceptional services in vibrant, welcoming spaces that elevate your experience and brighten your day.

POSITION OVERVIEW

The Store Director role is the cornerstone of service, and the heart of the client experience. Leading through daily client interactions, comprehensive Team Member training, and a commitment to outstanding service. This role requires a passion for growth, with continuous development of their Team Members while ensuring each client leaves with a smile. By balancing inventory management, scheduling, administrative responsibilities, and ongoing Team Member feedback and coaching. Store Directors create a welcoming atmosphere that fosters both employee growth and excellent service.

STORE DIRECTOR RESPONSIBILITIES

• Effectively communicate and lead new operational initiatives.
• Interview and hire Team Members to meet company standards.
• Perform Tanning or Sugaring service shifts.
• Manage store-level utilization by monitoring demand, labor trends, and adjusting staffing.
• Develop and provide ongoing feedback and coaching to build a strong well rounded team.
• Maintain inventory levels and place orders as required.
• Ensure compliance with company and State Board cleanliness and organization standards.
• Participate in weekly management calls, providing feedback and celebrating successes.
• Foster a warm, fun, and welcoming environment for both Team Members and clients.

REQUIREMENTS

• Prior management experience in a retail or salon environment.
• A strong passion for the beauty industry (esthetician or cosmetology experience preferred, but not required).
• A genuine interest in contributing to company growth and success.
• Positive, upbeat attitude that promotes collaboration and productivity.
• Open to flexible, full‑time availability to meet business demand.

WHAT WE OFFER

• Annual compensation Annual compensation for this position includes a base salary, commission, and quarterly bonus incentives. The bonus program is designed to be realistic and attainable, based both on personal and store performance.
• Competitive benefits package including health, dental, and vision insurance. 401(k) with company match, and paid vacations + holidays.
• Complementary sugaring and tanning services plus discounts on our product line.
• Opportunities for future role mobility and professional development.
• A team that celebrates you being yourself, as the unique + fun person you are!