Store Director

SUGARED + BRONZED LLC; Westlake Village (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacations + holidays

Complementary sugaring and tanning

Professional development opportunities

Job summary

SUGARED + BRONZED LLC is seeking a Store Director in Westlake Village, CA to guide daily client interactions and service excellence. You will lead training, manage scheduling, and ensure exceptional, welcoming experiences for guests.

You will oversee inventory, hiring, and coaching while maintaining standards, culture, and growth opportunities for the team. This full-time role emphasizes leadership and hands-on service.

Qualifications

• Prior management experience in a retail or salon environment.
• A strong passion for the beauty industry (esthetician or cosmetology experience preferred, but not required).
• A genuine interest in contributing to company growth and success.
• Positive, upbeat attitude that promotes collaboration and productivity.
• Open to flexible, full-time availability to meet business demand.

Responsibilities

• Lead daily client interactions and service quality.
• Train Team Members and provide ongoing coaching.
• Balance inventory management and scheduling.
• Oversee administrative duties and staffing decisions.
• Maintain cleanliness and organization per standards.
• Participate in weekly management calls and share progress.
• Foster a warm, welcoming environment for staff and clients.

Skills

Team leadership

Retail management

Customer service

Job description

SUGARED + BRONZED has redefined airbrush tanning with a proprietary solution and reintroduced an all-natural, ancient Egyptian method of hair removal called sugaring. Our commitment is to deliver exceptional services in vibrant, welcoming spaces that elevate your experience and brighten your day.

POSITION OVERVIEW

The Store Director role is the cornerstone of service, and the heart of the client experience. Leading through daily client interactions, comprehensive Team Member training, and a commitment to outstanding service. This role requires a passion for growth, with continuous development of their Team Members while ensuring each client leaves with a smile. By balancing inventory management, scheduling, administrative responsibilities, and ongoing Team Member feedback and coaching. Store Directors create a welcoming atmosphere that fosters both employee growth and excellent service.

STORE DIRECTOR RESPONSIBILITIES

• Effectively communicate and lead new operational initiatives.
• Interview and hire Team Members to meet company standards.
• Perform Tanning or Sugaring service shifts.
• Manage store-level utilization by monitoring demand, labor trends, and adjusting staffing.
• Develop and provide ongoing feedback and coaching to build a strong well rounded team.
• Maintain inventory levels and place orders as required.
• Ensure compliance with company and State Board cleanliness and organization standards.
• Participate in weekly management calls, providing feedback and celebrating successes.
• Foster a warm, fun, and welcoming environment for both Team Members and clients.

REQUIREMENTS

• Prior management experience in a retail or salon environment.
• A strong passion for the beauty industry (esthetician or cosmetology experience preferred, but not required).
• A genuine interest in contributing to company growth and success.
• Positive, upbeat attitude that promotes collaboration and productivity.
• Open to flexible, full-time availability to meet business demand.

WHAT WE OFFER

• Annual compensation Annual compensation for this position includes a base salary, commission, and quarterly bonus incentives. The bonus program is designed to be realistic and attainable, based both on personal and store performance.
• Competitive benefits package including health, dental, and vision insurance. 401(k) with company match, and paid vacations + holidays.
• Complementary sugaring and tanning services plus discounts on our product line.
• Opportunities for future role mobility and professional development.
• A team that celebrates you being yourself, as the unique + fun person you are!

The pay range for this role is:

65,000 - 75,000 USD per year (CA - LA - Westlake Village)