Store Director

SUGARED + BRONZED; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacations + holidays

Employee discount on services/products

Job summary

SUGARED + BRONZED in New York City seeks a Store Director to lead client experience, oversee daily operations, and train team members to deliver exceptional service.

You will manage scheduling, inventory, and coaching while ensuring cleanliness and regulatory compliance, contributing to growth and a welcoming atmosphere for clients and staff.

Qualifications

• Experience leading a retail or salon team.
• Excellent customer service mindset with a passion for beauty industry.
• Willingness to grow and coach team members.

Responsibilities

• Lead daily client interactions and ensure outstanding service.
• Interview and hire Team Members to meet standards.
• Perform tanning or sugaring service shifts as needed.
• Manage store-level staffing, scheduling, and labor trends.
• Provide ongoing feedback and coaching to your team.
• Maintain inventory and place orders as required.
• Ensure cleanliness and organization per standards.
• Participate in weekly management calls and share successes.
• Foster a warm, fun, and welcoming environment for staff and clients.

Skills

Retail management

Customer service

Team leadership

Job description

SUGARED + BRONZED has redefined airbrush tanning with a proprietary solution and reintroduced an all-natural, ancient Egyptian method of hair removal called sugaring. Our commitment is to deliver exceptional services in vibrant, welcoming spaces that elevate your experience and brighten your day.

Position Overview

The Store Director role is the cornerstone of service, and the heart of the client experience. Leading through daily client interactions, comprehensive Team Member training, and a commitment to outstanding service. This role requires a passion for growth, with continuous development of their Team Members while ensuring each client leaves with a smile. By balancing inventory management, scheduling, administrative responsibilities, and ongoing Team Member feedback and coaching. Store Directors create a welcoming atmosphere that fosters both employee growth and excellent service.

Store Director Responsibilities

• Effectively communicate and lead new operational initiatives.
• Interview and hire Team Members to meet company standards.
• Perform Tanning or Sugaring service shifts.
• Manage store-level utilization by monitoring demand, labor trends, and adjusting staffing.
• Develop and provide ongoing feedback and coaching to build a strong well rounded team.
• Maintain inventory levels and place orders as required.
• Ensure compliance with company and State Board cleanliness and organization standards.
• Participate in weekly management calls, providing feedback and celebrating successes.
• Foster a warm, fun, and welcoming environment for both Team Members and clients.

Requirements

• Prior management experience in a retail or salon environment.
• A strong passion for the beauty industry (esthetician or cosmetology experience preferred, but not required).
• A genuine interest in contributing to company growth and success.
• Positive, upbeat attitude that promotes collaboration and productivity.
• Open to flexible, full-time availability to meet business demand.

What We Offer

• Annual compensation for this position includes a base salary, commission, and quarterly bonus incentives. Bonus program is designed to be realistic and attainable, based both of personal and regional performance
• Competitive benefits package including health, dental, and vision insurance. 401(k) with company match, and paid vacations + holidays.
• Complementary sugaring and tanning services plus discounts on our product line.
• Opportunities for future role mobility and professional development.
• A team that celebrates you being yourself, as the unique + fun person you are!

The Pay Range For This Role Is

60,000 - 70,000 USD per year(NY - NYC Metro - Long Island City)