Store Director

S; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

SÉZANE in Austin, TX is seeking a Store Director to lead the store, drive performance, and deliver an exceptional client experience in a luxury retail setting.

You will oversee operations, staffing, merchandising, clienteling, events, and partnerships, while working with Paris HQ to ensure brand storytelling and standards are maintained.

Qualifications

• 5 to 7 years of retail management experience in luxury or fast-paced environments.
• Strong leadership and business acumen.
• Excellent communication and team management skills.
• French language skills a plus

Responsibilities

• Represent the Brand by interacting with clients in their shopping experience at the store, maintaining high customer service, product knowledge and basic operations.
• Manage, train and motivate shop team (assist with hiring and recruitment process)
• Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics)
• Be accountable for shop budgets and financial targets while identifying growth opportunities
• Monitor performance to propose commercial action plans to maximize sales and minimize costs
• Monitor operational expenses and responsible for supply management
• Collaborate with Paris HQ team on business initiatives
• Follow up on retail excellence programs
• Liaise with internal & external partners to solve issues (deliveries, stock, IT, maintenance, security)
• Ensure quality of internal control and inventory management (inventory, cash management)
• Plan and execute store events, off-site activations and partnerships
• Coach staff and motivate teams to achieve the best customer service and financial growth
• Conduct full appraisals with direct reports and set objectives
• Participate in recruitment, store organization, team development and HR needs
• Develop strong client mindset within the team and loyalty initiatives for local clients

Skills

Store leadership

Customer service

Team recruitment

Budgeting & P&L

Visual merchandising

Clienteling

French language

Job description

\"I've had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention.\"

\"To tell the story of Sézane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one's convictions - even when that means rethinking what we thought we knew.\"

\"Sézane is more than a fashion brand. It's a story of life - mine, yours, and all those who shape it every day.\"

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.

Care to imagine what comes next with us? We can't wait to hear from you!

We are seeking the talents of a Store Director to contribute to the next chapter of Sézane's journey. The position is based in South Congress in Austin, TX.

Key Responsibilities

• Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
• Manage, train and motivate shop team (assist with hiring and recruitment process)
• Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
• Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.

Driving business performance

• Monitor performance to propose commercial action plans to maximize sales + minimize costs
• Monitor operational expenses and responsible for supply management
• Develop open relationships and collaborate transversally with Paris HQ team

Operations

• Follow up on retail excellence programs
• Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
• Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
• Plan and execute store events, off-site activations and partnerships

Team Management

• Coach staff and motivate teams to achieve the best customer service and financial growth
• Conduct full appraisals with direct reports / clear objectives to the retail team
• Participate in recruitment, store organization, team development and general HR needs

Clienteling

• Ensure strong client mindset within the team and obsession for client satisfaction
• Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients

• Motivated, proactive and positive attitude
• Autonomous, agile, entrepreneurial, result driven
• Ability to adapt to become a strong brand ambassador
• Strong managerial skills (5 to 7 years of retail management) and business acumen
• Experience in a luxury or fast-paced retail environment preferred
• Excellent communications and team management skills
• French speaking is a plus

Competitive pay & benefits package

Sézane recruits and values all talents, whatever your gender, age, nationality, culture,

religious beliefs or sexual orientation.