Store Director

Sézane; San Francisco (CA); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Paid Time Off

Sick Time

401K + Company Match

Employee discount

Job summary

Sézane in San Francisco is seeking a creative, autonomous store leader to help write the next chapter of our US expansion. You will ensure every client’s experience is exceptional, while guiding a small, dynamic team across time zones and cultures to deliver luxury service with empathy and heart.

Responsibilities include maintaining retail excellence, optimizing inventory and visual standards, recruiting and coaching staff, managing budgets and local events, and collaborating with the Paris HQ

Qualifications

• 5–7 years of retail management experience.
• Experience in luxury or fast-paced fashion retail preferred.
• Excellent communication and team leadership skills.
• French language is a plus.

Responsibilities

• Represent the brand and deliver exceptional customer service at the SF store.
• Manage, train and motivate the store team, including recruitment.
• Oversee store operations: merchandising, inventory, and budgets.
• Plan events and partnerships to grow the business and loyalty.
• Collaborate with Paris HQ to align brand standards.

Skills

Retail leadership

Team management

Customer service

Budgeting

Hiring & recruitment

French language (nice to have)

Job description

"Ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality and service at the heart of everything we do."

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self‑stagers who are comfortable working independently and across time zones and cultures to bring the Sézane magic to the States.

We are looking for ambassadors to help us write our next chapter in the US in San Francisco, CA. As part of Sézane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client’s experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart.

Key Responsibilities

• Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
• Manage, train and motivate shop team (assist with hiring and recruitment process).
• Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.).
• Be accountable for shop budgets and financial targets while identifying and seizing opportunities for growth.

Driving business performance

• Monitor performance to propose commercial action plans to maximize sales and minimize costs.
• Monitor operational expenses and be responsible for supply management.
• Develop open relationships and collaborate transversally with the Paris HQ team.

Operations

• Follow up on retail excellence programs.
• Liaise with internal and external partners to solve issues related but not limited to deliveries, stock, IT, maintenance and security.
• Ensure the quality of internal control and inventory management (inventory, cash management, internal procedures).
• Plan and execute store events, off‑site activations and partnerships.

Team Management

• Coach staff and motivate teams to achieve the best customer service and financial growth.
• Conduct full appraisals with direct reports and set clear objectives for the retail team.
• Participate in recruitment, store organization, team development and general HR needs.

Clienteling

• Ensure a strong client mindset within the team and obsession for client satisfaction.
• Develop a deep understanding of the client base and support local initiatives to grow and increase loyalty of local clients.

Qualifications & Skills

• Motivated, proactive and positive attitude.
• Autonomous, agile, entrepreneurial, result‑driven.
• Ability to adapt to become a strong brand ambassador.
• Strong managerial skills (5 to 7 years of retail management) and business acumen.
• Experience in a luxury or fast‑paced retail environment preferred.
• Excellent communication and team‑management skills.
• French speaking is a plus.

Salary range: $95-100K (Salary + Bonus)

Benefits

• Healthcare benefits package (medical, dental, vision).
• Paid Time Off.
• Sick Time.
• 401K + Company Match.
• Employee discount.

Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation.