Store Director

Sezane; San Francisco (CA); Sur place; USD 95 000 - 100 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits package

Paid Time Off

Sick Time

401K + Company Match

Employee discount

Résumé du poste

Sézane is seeking an ambitious Store Manager to lead our San Francisco shop. You will drive retail excellence, coach the team, and manage budgets while delivering exceptional client experiences that embody the Sézane ethos.

Ideal candidates bring 5–7 years in luxury retail, strong leadership, and a passion for service. This on-site role offers growth, a dynamic team, and opportunities to engage with a global brand.

Qualifications

• 5 to 7 years of retail management experience.
• Strong managerial and business acumen.
• Excellent communication and team management skills.
• Autonomous, agile, entrepreneurial, results-driven.
• Experience in luxury or fast-paced retail preferred.
• French speaking is a plus.
• Motivated, proactive and positive attitude.

Responsabilités

• Represent the Brand by interacting with clients in-store with high service level and product knowledge.
• Manage, train and motivate shop team (assist with hiring).
• Oversee all shop operations (retail excellence, VM, inventory, logistics).
• Be accountable for shop budgets and financial targets and identify growth opportunities.
• Monitor performance to propose commercial action plans to maximize sales and minimize costs.
• Monitor expenses and supply management.
• Develop open relationships with the Paris HQ team.
• Follow up on retail excellence programs.
• Coordinate with partners to resolve deliveries, stock, IT, maintenance, security.
• Ensure internal controls and inventory management quality.
• Plan and execute store events and partnerships.
• Coach staff and conduct appraisals; participate in recruitment and HR needs.
• Foster a strong client mindset and develop loyalty initiatives.

Connaissances

Retail management

Team leadership

Budget management

Customer service

Communication

French (bonus)

Description du poste

"Ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality and service at the heart of everything we do."

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self‑stagers who are comfortable working independently and across time zones and cultures to bring the Sézane magic to the States.

We are looking for ambassadors to help us write our next chapter in the US in San Francisco, CA. As part of Sézane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client’s experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart.

Key Responsibilities

• Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
• Manage, train and motivate shop team (assist with hiring and recruitment process).
• Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.).
• Be accountable for shop budgets and financial targets while identifying and seizing opportunities for growth.

Driving business performance

• Monitor performance to propose commercial action plans to maximize sales and minimize costs.
• Monitor operational expenses and be responsible for supply management.
• Develop open relationships and collaborate transversally with the Paris HQ team.

Operations

• Follow up on retail excellence programs.
• Liaise with internal and external partners to solve issues related but not limited to deliveries, stock, IT, maintenance and security.
• Ensure the quality of internal control and inventory management (inventory, cash management, internal procedures).
• Plan and execute store events, off‑site activations and partnerships.

Team Management

• Coach staff and motivate teams to achieve the best customer service and financial growth.
• Conduct full appraisals with direct reports and set clear objectives for the retail team.
• Participate in recruitment, store organization, team development and general HR needs.

Clienteling

• Ensure a strong client mindset within the team and obsession for client satisfaction.
• Develop a deep understanding of the client base and support local initiatives to grow and increase loyalty of local clients.

Qualifications & Skills

• Motivated, proactive and positive attitude.
• Autonomous, agile, entrepreneurial, result‑driven.
• Ability to adapt to become a strong brand ambassador.
• Strong managerial skills (5 to 7 years of retail management) and business acumen.
• Experience in a luxury or fast‑paced retail environment preferred.
• Excellent communication and team‑management skills.
• French speaking is a plus.

Salary range: $95-100K (Salary + Bonus)

Benefits

• Healthcare benefits package (medical, dental, vision).
• Paid Time Off.
• Sick Time.
• 401K + Company Match.
• Employee discount.

Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation.