Store Director

24 Seven Talent; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

24 Seven Talent is seeking an experienced Store Director to lead a high-performing retail team in a fast-paced luxury environment. You will drive sales, deliver an exceptional customer experience, and ensure operational excellence across all functions.

You will oversee store operations, inventory, coaching and development, recruitment, onboarding, and performance reviews while managing budgets and KPIs. You will cultivate client relationships, build loyalty, and coordinate local partnerships to

Qualifications

• 5–7 years of retail management experience.
• Experience leading and developing high-performing teams.
• Luxury or premium contemporary retail experience strongly preferred.
• Strong business acumen with a proven ability to drive sales and meet financial targets.
• Excellent leadership, communication, and organizational skills.
• Ability to thrive in a fast-paced, entrepreneurial retail environment.
• Proactive, adaptable, and results-oriented mindset.

Responsibilities

• Drive store sales, profitability, and overall business performance.
• Monitor KPIs, identify opportunities for growth, and implement strategies to achieve financial targets.
• Manage budgets, control operational expenses, and optimize store performance.
• Analyze sales trends and develop action plans to maximize results.
• Oversee all daily store operations, including inventory management, visual merchandising, stock control, and loss prevention.
• Ensure operational standards and company procedures are consistently followed.
• Coordinate with internal and external partners to resolve operational challenges.
• Plan and execute in-store events, local activations, and partnerships.
• Lead, coach, and motivate the store team to achieve sales and service goals.
• Oversee recruitment, onboarding, training, and ongoing employee development.
• Establish clear performance expectations and conduct regular employee evaluations.
• Foster a positive, collaborative, and results-driven team environment.
• Build and maintain strong client relationships to drive loyalty and repeat business.
• Develop a deep understanding of the local client base and identify opportunities to expand the customer network.
• Lead by example in delivering personalized service and product expertise.

Skills

Retail leadership

Sales leadership

Customer service

Budget management

Team development

Strategic planning

Communication

Operations management

Job description

We are seeking an experienced and business-minded Store Director to lead a high-performing retail team and oversee all aspects of store operations. This individual will be responsible for driving sales, developing talent, delivering an exceptional customer experience, and ensuring operational excellence.

Key Responsibilities

Sales & Business Performance

• Drive store sales, profitability, and overall business performance.
• Monitor KPIs, identify opportunities for growth, and implement strategies to achieve financial targets.
• Manage budgets, control operational expenses, and optimize store performance.
• Analyze sales trends and develop action plans to maximize results.

Store Operations

• Oversee all daily store operations, including inventory management, visual merchandising, stock control, and loss prevention.
• Ensure operational standards and company procedures are consistently followed.
• Coordinate with internal and external partners to resolve operational challenges.
• Plan and execute in-store events, local activations, and partnerships.
• Lead, coach, and motivate the store team to achieve sales and service goals.
• Oversee recruitment, onboarding, training, and ongoing employee development.
• Establish clear performance expectations and conduct regular employee evaluations.
• Foster a positive, collaborative, and results-driven team environment.

Client Experience & Clienteling

• Ensure the highest level of customer service and an elevated in-store experience.
• Build and maintain strong client relationships to drive loyalty and repeat business.
• Develop a deep understanding of the local client base and identify opportunities to expand the customer network.
• Lead by example in delivering personalized service and product expertise.

Qualifications

• 5–7 years of retail management experience.
• Previous experience leading and developing high-performing teams.
• Luxury or premium contemporary retail experience strongly preferred.
• Strong business acumen with a proven ability to drive sales and meet financial targets.
• Excellent leadership, communication, and organizational skills.
• Ability to thrive in a fast-paced, entrepreneurial retail environment.
• Proactive, adaptable, and results-oriented mindset.