Store Department Leader – Growth, Ops & People

H&M; Bloomington (IN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Dental coverage

Vision coverage

Employee Assistance Program

401K

Commuter Benefits

Job summary

H&M in Bloomington, IN is seeking a Department Manager to lead a store team and deliver exceptional omni customer experiences. You will drive sales, manage budgets, and ensure visual standards while fostering collaboration and an entrepreneurial spirit.

You will recruit, onboard, coach and evaluate staff, coordinate with Visual Merchandisers, and ensure compliance with store procedures and legal requirements. The role prioritizes inclusivity and business results.

Qualifications

• Proven leadership and team supervision skills.
• Strong numeric and budget awareness.
• Excellent communication with customers and colleagues.

Responsibilities

• Oversee omni customer experience and storefront presentation.
• Lead by example to promote store initiatives and loyalty apps.
• Identify opportunities to improve sales and profitability.
• Set and track sales and budget goals with the team.
• Ensure high-quality customer service across all store areas.
• Schedule and develop the team; conduct regular performance reviews.

Skills

Leadership

Customer service

Analytics

Communication

Team development

Job description

H&M in Bloomington, IN is seeking a Department Manager to lead a store team and deliver exceptional omni customer experiences. You will drive sales, manage budgets, and ensure visual standards while fostering collaboration and an entrepreneurial spirit.

You will recruit, onboard, coach and evaluate staff, coordinate with Visual Merchandisers, and ensure compliance with store procedures and legal requirements. The role prioritizes inclusivity and business results.