Store Counter Sales

Motion; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated NAPA Counter Sales Associate to join their team in a fast-paced retail environment. This role is perfect for individuals who enjoy helping customers with automotive needs and are eager to learn about auto parts. You'll be the face of the store, assisting customers with their inquiries and ensuring a positive shopping experience. With a strong emphasis on teamwork and career growth, this position offers competitive pay, outstanding health benefits, and opportunities for advancement within a supportive and stable company. If you're passionate about customer service and the automotive industry, this is the right opportunity for you.

Benefits

Competitive Pay

Outstanding Health Benefits

401K

Opportunities for Promotion

Ongoing Training and Leadership Support

Qualifications

• Experience in the automotive industry or willingness to learn.
• Valid Driver's License required for the position.

Responsibilities

• Provide auto parts answers for customers in person and over the phone.
• Engage with customers to ensure a positive retail experience.

Skills

Automotive Knowledge

Customer Service

Communication Skills

Problem Solving

Listening Skills

Education

High School Diploma or GED

Technical or Trade School Courses

Tools

Inventory Management Systems

Computer Systems

Cash Register

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the “face of the retail store” and the go-to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear down and rebuild engines (though that’s a plus), but we do require you to have a background and knowledge of automotive parts.

What you will be doing:

1. Providing auto parts answers and solutions for retail and wholesale customers in person and over the phone.
2. Using your parts knowledge to assist other NAPA team members in answering customer questions.
3. Providing outstanding customer care and interactions with everyone who enters our NAPA Store.
4. Bringing customer focus and high energy to our fast-paced stores.
5. Welcoming retail customers and engaging with them to ensure a positive experience.
6. Utilizing technology (computer, cash register, telephone, paper catalog system).

This is the right opportunity for you if you:

1. Enjoy helping customers with their auto parts and service questions.
2. Have gained experience in the automotive industry or through tinkering and repairing cars and trucks.
3. Are willing to learn all things automotive if you lack background in auto parts.
4. Want to grow your career within a team that offers endless opportunities.

What you’ll need:

1. Valid Driver’s License.
2. Experience in a parts store or automotive industry, or a willingness to learn.
3. High School Diploma or GED; technical or trade school courses or degree is a plus.
4. Excellent verbal and written communication skills.
5. Enjoy fast-paced retail environments.
6. Great listening skills and empathy for customers.

And if you have this, even better (not a deal breaker if you don’t):

1. Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership.
2. Experience in a parts store, auction, retail store, or auto body/collision.
3. Knowledge of cataloging and/or inventory management systems.
4. Customer-centric mindset (external/internal).
5. ASE Certifications.

What’s in it for you:

1. Great team and brand.
2. Competitive pay.
3. Outstanding health benefits and 401K.
4. Stable company with a “family” feel, part of Fortune 200.
5. Opportunities for promotion and career growth, supported by ongoing training and leadership.

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GPC is committed to equal opportunity employment, valuing diversity and inclusion in all employment practices.

About Us

As one of the largest global auto parts networks, our Automotive Group serves customers across North America, Europe, Australia, and New Zealand. In North America alone, over 500,000 parts are sold under the NAPA brand, known for quality parts and knowledgeable service. Our international supply chain ensures fast, reliable distribution of parts to our stores and customers.