Store Counter Sales

NAPA Auto Parts; Jacksonville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading automotive parts retailer as a Store Counter Sales representative. You will assist customers with their automotive needs, providing expert advice and fostering a welcoming environment. Ideal candidates will have a passion for automotive, excellent communication skills, and a willingness to learn. Enjoy competitive pay, benefits, and opportunities for growth in a supportive team.

Benefits

Health Insurance

401K

Ongoing Training

Qualifications

• Experience in a parts store or automotive industry preferred.
• Valid Driver’s License required.

Responsibilities

• Providing auto parts advice to customers in person and over the phone.
• Delivering outstanding customer service and creating positive experiences.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Technical or Trade School

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts.

We are looking for friendly, knowledgeable individuals to be the face of our retail store, assisting customers with their automotive needs. A background in automotive parts is preferred, but a willingness to learn is essential.

What You Will Be Doing

1. Providing auto parts advice and solutions to retail and wholesale customers in person and over the phone.
2. Assisting team members with customer questions using your parts knowledge.
3. Delivering outstanding customer service and creating positive experiences.
4. Engaging with customers to foster a welcoming environment.
5. Using technology such as computers, cash registers, and catalogs to assist customers.

Who We’re Looking For

• Individuals who enjoy helping customers with auto parts questions.
• Experience in automotive or related tinkering/repair work is a plus.
• Willingness to learn automotive fundamentals.
• Seeking growth and career development opportunities.

Minimum Requirements

• Valid Driver’s License.
• Experience in a parts store or automotive industry, or eagerness to learn.
• High School Diploma or GED; technical or trade school is a plus.
• Excellent communication skills.
• Ability to thrive in a fast-paced retail environment.
• Strong listening skills and empathy for customers.

Preferred Qualifications

• Passion for automotive or related industries.
• Experience in cataloging or inventory systems.
• Customer-centric attitude.
• ASE Certifications are a plus but not required.

What We Offer

• Supportive team and reputable brand.
• Competitive pay and benefits, including health insurance and 401K.
• Opportunities for advancement and ongoing training.