Store Counter Sales

Motion; Des Moines (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as an Automotive Parts Specialist in a leading global auto parts network. This role is perfect for those who enjoy assisting customers with their automotive needs and are eager to learn about the industry. You'll be the face of the store, providing solutions and exceptional service to both retail and wholesale customers. With opportunities for growth and a supportive environment, this position offers a chance to develop your career in a fast-paced and rewarding setting. If you're passionate about cars and customer service, this is the perfect opportunity for you!

Benefits

Competitive Pay

Outstanding Health Benefits

401K

Training and Development

Promotion from Within

Supportive Team Environment

Qualifications

• Valid Driver’s License required for the position.
• Previous experience in automotive or parts store preferred.

Responsibilities

• Provide auto parts solutions for retail and wholesale customers.
• Engage with customers to ensure a positive experience.

Skills

Automotive Parts Knowledge

Customer Service

Communication Skills

Retail Experience

Listening Skills

Education

High School Diploma or GED

Technical or Trade School Courses

Tools

Computer

Cash Register

Inventory Management Systems

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go-to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear a motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time, or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members in answering questions for customers
• Provide outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working in the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years
• Are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!

What you’ll need:

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills
• Love fast-paced retail environments
• Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don’t):

• Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

What’s in it for you:

• Awesome people and brand
• Competitive Pay
• Outstanding health benefits and 401K
• Stable company. Fortune 200 with a “family” feel
• A culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
• Great training and ongoing development with support from multiple leaders/your team

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.

Next Steps:

Please apply if you think this is a great fit for you and we will be in touch!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

About Us

As one of the largest global auto parts networks worldwide, our Automotive Group is a critical part of our organization. It services our customers across North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand name, and they’re widely recognized for their quality parts, quality service, and knowledgeable representatives. Our international supply chain provides fast, dependable, and seamless distribution of parts to our retail stores and customers.