Store Counter Trainee

NAPA Auto Parts; Ames (IA); On-site; USD 30,000 - 35,000; Full time

Job summary

Join a leading company as a Store Counter Trainee where you'll learn and assist customers with automotive parts. This role offers a dynamic environment focused on customer care and sales, with opportunities for growth. Enjoy benefits like a 401(k) and employee discounts while working in a supportive team setting.

Benefits

401(k)

Parts discount

Qualifications

• Strong automotive knowledge and experience.
• Motivated to train and learn in a busy retail environment.

Responsibilities

• Deliver exceptional customer service to wholesale and retail customers.
• Assist customers with auto parts questions and do-it-yourself projects.

Skills

Customer focus

Communication

Teamwork

Education

High school diploma or GED

Job description

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Job Description

Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is ideal for energetic individuals passionate about automotive parts, customer care, and eager to learn. As a Trainee, you will learn to deliver exceptional NAPA Know How service to wholesale customers and assist retail customers with their auto parts questions, do-it-yourself projects, and auto parts needs. Why NAPA? NAPA offers a quality experience for both customers and employees, including career growth opportunities, great benefits such as a 401(k), and a parts discount!

What we need from you

• Customer focus and high energy in our fast-paced stores
• Ability to operate a cash register and navigate computer and paper catalog systems
• Passion for delivering customer care in a strong team environment

Qualifications

• Strong automotive knowledge and experience, with a passion for customer service
• Excellent verbal and written communication skills
• Motivated to train and learn, thriving in a busy retail environment
• Valid driver license and/or reliable transportation
• Prior retail experience, preferably in automotive parts or related fields
• High school diploma or GED; able to work retail hours including weekends and holidays
• Able to process cash, checks, and credit card transactions
• Capable of lifting and moving items up to 45 pounds

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail