Store Consultant: Printing, Signs & Shipping Expert

FedEx Office and Print Services; Melbourne (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Consultant to deliver an outstanding customer experience across print, signs & graphics, and shipping. The role involves taking orders, advising on products, managing production queues and equipment, and ensuring accurate pricing for customers.

Ideal candidates have strong communication skills, retail experience, and the ability to work with minimal supervision while maintaining a safe and organized store environment.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Responsibilities

• Take orders and provide pricing and product information.
• Recommend FedEx Office products and services.
• Operate and maintain printing, binding and related equipment.
• Move boxes and materials and manage production queue.
• Provide outstanding customer service using consultative skills.
• Handle POS transactions and cash.

Skills

Customer service

Communication

Sales

Teamwork

Education

High school diploma or equivalent

Tools

POS terminal

Order systems

Shipping equipment

Job description

FedEx Office and Print Services is seeking a Store Consultant to deliver an outstanding customer experience across print, signs & graphics, and shipping. The role involves taking orders, advising on products, managing production queues and equipment, and ensuring accurate pricing for customers.

Ideal candidates have strong communication skills, retail experience, and the ability to work with minimal supervision while maintaining a safe and organized store environment.