Store Consultant: Printing, Signs & Shipping Expert

FedEx Office and Print Services; San Antonio (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience, assist with print, signs & graphics, and shipping products, and manage orders and pricing. The role requires consultative sales skills, ability to operate printing equipment, and maintain store standards.

The position emphasizes customer service, teamwork, and efficient store operations in a fast-paced retail environment.

Qualifications

• Excellent verbal and written communication skills.
• 6+ months of specialized experience in a retail/guest-facing role.
• Ability to stand, move items, and operate standard retail equipment.

Responsibilities

• Demonstrates consultative behaviors to understand each customer's needs.
• Provides product and pricing information and recommends FedEx Office services.
• Takes orders and uses order systems with accurate pricing information.
• Operates printing, binding, and related equipment using customer media and documents.
• Maintains a safe, clean, and orderly store; handles cash and POS transactions.

Skills

Communication skills

Customer service

Retail experience

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience, assist with print, signs & graphics, and shipping products, and manage orders and pricing. The role requires consultative sales skills, ability to operate printing equipment, and maintain store standards.

The position emphasizes customer service, teamwork, and efficient store operations in a fast-paced retail environment.